Lakeland Bank Mobile Banking User Reviews

What users say

Top reviews

App always goes down

This app always has problems it goes down often i can’t login into my account i have to wait 2-3 days for me to get in my account and i use the same password and everything this app needs a lot of help

App problems

Can’t open up app. Not sure what the issue is

Zelle in my banking app

I have been using Zelle in my bank app for several years & now it just disappeared from the bank app any suggestions to get it back?

Worst bank ever!

I hate this bank I’m taking my money else where. Fraud alert gets worse and worse I can’t take it anymore. Couldn’t get money out in the Bahamas! What kind of bank doesn't work with atms in other countries!!

thoroughly annoyed

This app crashes about 10 seconds after i open it every. single. time. Used to work fine, but have been experiencing this for about 2-3 months now.

Works some of time

Currently the app won’t open… at all. I have a few checks I’ve been wanting to deposit, but I can’t because the app won’t open, and hasn’t been opening for WEEKS. I’ve tried hard restarting my phone, and redownloading the app multiple times, to no avail. But when it did work it was nice

It’s alright

Every few months the app keeps crashing and doesn’t open

Not a great app

What’s the point of offering an app if I have to go into a branch or wait a week to open a new account or troubleshoot an issue?

Worst bank ever

This bank is horrible. Customer service is slow, online banking is always down for maintenance and the make banking inconvenient and horrible. They don’t work with a lot of apps that I use for finance, I can’t even access online payment options for ACH transfer or online bill pay. Absolutely abhorrent.
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Good Effort for a Local Bank

It’s a good effort, but it is glitchy (ex. Face ID is hit or miss as far as loading). The interface is also rough around the edges. It gives the impression that a college kid designed it as a side job. Also, the app icon isn’t cropped correctly and it should be updated to be a “flat” icon to match modern iOS.
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.

Ok, but it doesn’t capture the check photos well. I often have to take the pics twice because I get an error that the endorsement wasn’t captured.

Love the app but I think it’s time to catch up

I love my bank and their app but it’s time to catch up. In comparison to other bank apps it feels too basic almost as if the app was released for the very first time.

Online and mobile banking leaves slot to be desired

Previously installed app and used without issue. Now app will not “open” on iPhone.

John Griffiths

When on need you are thereto help. Keep up the good work as the BEST NEIGHBORHOOD BANK.

You are killing me!

Loved being able to do mobile banking, but the latest app update means I will have to buy a newer phone or forget mobile banking. Ugh!!!!

Lankelandbank

I have been having an issue with the app it will not allow me to open it at all on my iPhone it keeps crashing I can only use it on my iPad which makes no sense because both of my devices are sold on the same version of an update. I need it to work on my phone because I use it for work not very happy
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Worst app

Have to constantly delete and re- download. Locks up and unavailable!

Wasted my time

It couldn’t see that the check total was the same as what I told it was and I had to retake the pictures four more times before I gave up.

Debit holds

It’s great that I can hold my debit card if it’s lost.

Deposits of checks

The app isn’t very good with check deposits. It has to be done 4 or 5 times before it takes the check !!