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Provident Bank®

Provident Bank®

by Provident Bank

10K ratings
124 reviews
📊 Productivity
💰 Finance
Free

Details

Released
March 6, 2020
Updated
October 28, 2026

Features

Developer

Provident Bank
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About

Manage your finances on the go with this mobile banking app. View account balances and transactions, pay bills, transfer funds, and deposit checks remotely. Securely control your debit card and find nearby branches or ATMs.

✓View account balances and transactions
✓Remote check deposit
✓Bill pay and money transfers
✓Secure Zelle payments
✓Debit card controls
✓Find branches and ATMs
Show original description

What users say about Provident Bank®

Reviews of Provident Bank® are mostly negative: the Finance app is rated 4.7/5 from 10K App Store ratings. What users like most: convenient with fraud protection, very convenient and always up to date. Top complaints: mobile deposit does not work, broken app with technical issues. Summarized from real user reviews.

Positive things

  • 👍Convenient with fraud protection
  • 🚀Very convenient and always up to date
  • 🚀Much improved over previous version
  • 🚀Great app
  • 👍Personable and nice staff
  • 👍Helpful and friendly bankers

Negative things

  • 🐛Mobile deposit does not work
  • 🐛Broken app with technical issues
  • 🐛Outdated and slow app
  • 🐛Difficult to access account
  • 🐛Inconsistent account balances
  • 🐛Forced to use complicated password
See all reviews

What's New in Provident Bank®

2026.7.5.1

October 28, 2026

This update includes general improvements, enhancements, and bug fixes to provide you with the best possible experience.

User reviews

Most RecentHighest RatedLowest Rated

Terrible app

Terrible app from a terrible bank. Really antiquated and that’s after an update.
AAmanda1623FL

Money owed

No one knows what’s going on over there
CMCrows mill

Great Bank

I’ve been with the bank for 50 years and it’s been fantastic. I wish there were more branches but do you know what❓it’s great. Very happy with bank a lifetime‼️‼️💯.
Mmdr1957

App review

I wish there was Face recognition on the app.
CBCan’t beat these bagels!

The best bank

The best service i like it so much
BZblanca zurita
See 119 more reviews

Developer apps

Provident Bank Business
Provident Bank Business

by Provident Bank

💰 Finance

(22)

Free
Provident U-Shield
Provident U-Shield

by Provident Bank

💰 Finance

(17)

Free
Provident InBranch App
Provident InBranch App

Self Service Kiosk App

💼 Business
Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Mobile deposit feature not working

Bug

App crashes when trying to update address

Bug

Bill pay unavailable due to technical difficulties

Bug

Login issues and account access problems

Bug
✨

Requested Features

2 requests

Increase mobile deposit daily limit

Feature

Add dark mode option

Feature

FAQ

What can I do with the Provident Mobile Banking app?

The app allows you to manage your bank accounts by viewing balances and recent transactions, accessing eStatements, and setting account notifications. You can also pay bills, transfer money between accounts, and send money securely with Zelle. Additionally, you can deposit checks remotely and control your debit card features.

How do I deposit a check using the app?

The app features a remote check deposit function. You can deposit checks by taking photos of the front and back of the endorsed check. The app also provides a history of your check deposits and allows you to view check images.

Is the Provident Mobile Banking app free to use?

Yes, the Provident Mobile Banking app is free to download and use. While the app itself is free, standard data rates from your mobile carrier may apply for usage. There are no additional charges from the bank for using the app's core features.

What security features are available in the app?

The app offers secure login options using Face ID or Touch ID. You can also control your Provident Debit Mastercard by turning it on or off, setting location-based controls, and defining transaction limits. Zelle payments are also processed securely within the app.

Can I find bank branches or ATMs with this app?

Yes, the app includes a feature to help you find local Provident branches and ATMs. This allows you to easily locate physical banking locations when you need them, in addition to the mobile banking services available through the app.