Provident Bank® User Reviews

Customer Experience

Positive experience52.8% of reviews
Neutral2.8% of reviews
Negative experience44.3% of reviews

~ Based on 106 written reviews from the US App Store.

What users say

Is Provident Bank® Safe?

Provident Bank® appears safe based on user ratings. AppsHunter Safety Score for Provident Bank® is 95/100.

This assessment is based on 8,587 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
1.8% of ratings suggest some concerns
4.2% of ratings point to a risky experience

~ Based on 7,817 App Store ratings for Provident Bank®.

Is Provident Bank® Legit?

Provident Bank® appears to be a legitimate app. AppsHunter Legitimacy Score for Provident Bank® is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great App!

Easy to use. Very intuitive.

Awesome

Great

Very good

Thank you

Annoying

I’m asked to leave a review every time I open the app

Good

Good

Stop

Asking me to review this app every single time I access it!!!!!!

Blind

Amount is Schaune taking out in real time, but then the next day Provident holds back vendors and everything hits in one day I’ve seen anywhere from $5000 taken out in one day to $500 taken out in one day. The application itself is functional, they have only been a few times where I couldn’t get in. Face ID is good when it works.

Profit Bank as a whole, exercises the same practices other banks do and other financial institutions do you’re completely blind, and I would like more control. Like freezing the account every night before I wake up so that the same amount will be available at 6 AM the next day.
Show more

H

B

Bank app

Very convenient

Good

Good bank

App does not have payment confirmation

After making a payment to pay off the monthly loan balance. It will still keep taking your payment until your payment post. It should have a hold feature to stop making more payments more than what you owe.

Can’t enter password

Sometimes when I attempt to enter my password the cursor doesn’t appear. Most of the time I have to tap it 15X or so. Rarely does it appear on the first try. I never had any problem until the most recent update.

Trashhhhh

I use provident to cash my paycheck, after being grandfathered in from Lakeland. Ready to jump ship to a bigger bank with a better more reliable app. They are lucky I’m lazy.

App keeps crashing!

It keeps crashing when I tap on it

Mobile deposit

The mobile deposit had problems reading checks. For 2 months in a row they are under depositing the amount.

Cannot get into the app!

It keeps crashing when I tap on it

Best Bank!!

I have been with Provident Bank for a quite a few years. The company I used to work for used to jump around bank to bank. If you got a paper check and didn’t have an account, they would charge an enormous amount to cash the check even though they were making a lot of money processing paychecks. Finally, my company found Provident Bank and have been with them ever since. I have since retired and moved out of state and still keep my Provident Bank account. After my retirement income is direct deposited I then transfer some of it to a bank in my state. I choose to do this as I don’t live any other bank as much as I love Provident! You go through the drive-through and the 2nd time there they already know your name & your face. I asked them if they were using something to identify you, and they were not! I find this rather amazing! I once got scammed out of $50 with somebody using my granddaughter’s Facebook Page. Within hours, I called them on their 24 hour service, they contacted Venmo and stopped this transaction and hopefully shut down the scammer! I didn’t lose dime! Awesome people! With the Internet & debit card I have access to my money always! Every person in the Flemington branch is personable, and nice & they treat you very well! You also get interest on your account & may also have your ATM fees refunded! Great bank, I just wish Provident Bank was in EVERY State!
Show more

New update

Everytime i hit the transfer button on the main screen it marks the account below it as a favorite!!! Sorry i dont have petite fingers but this is annoying!

Rolling out new software

Can’t wait to see what mess they’re going to roll out.

Cant add my card in Apple pay

I don’t know why