Provident Bank® Reviews: Is It Legit?

Customer Experience

Positive experience51.2% of reviews
Neutral3.3% of reviews
Negative experience45.5% of reviews

~ Based on 123 written reviews from the US App Store.

What users say about Provident Bank®

Is Provident Bank® Safe?

Provident Bank® appears safe based on user ratings. AppsHunter Safety Score for Provident Bank® is 95/100.

This assessment is based on 10,200 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.7% of ratings point to a safe experience
2.1% of ratings suggest some concerns
4.2% of ratings point to a risky experience

~ Based on 10,107 App Store ratings for Provident Bank®.

Is Provident Bank® Legit?

Provident Bank® appears to be a legitimate app. AppsHunter Legitimacy Score for Provident Bank® is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Money owed

No one knows what’s going on over there

Great Bank

I’ve been with the bank for 50 years and it’s been fantastic. I wish there were more branches but do you know what❓it’s great. Very happy with bank a lifetime‼️‼️💯.

App review

I wish there was Face recognition on the app.

The best bank

The best service i like it so much

Easy

Love having this app it is easy to navigate

Transaction occurred without my consent

Transaction occurred without my consent on Oct. 13, 2026 The company automatically closed my account without any legal Mail Email message or financial notification. I only found out about this because my daughter income was not showing in my account after being deposited. Than I received no answer or apology. Than the bank stated they can not reopen my account. They said the company IT department installed a new system with out informing customer if they see 0.00 in your account the automatically close the account. Mind you I get my paycheck and my daughter income deposited every month and biweekly. Theres on going activities on my account. After more than 20 years with this bank. I never seen this before.
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Withdrawals and purchases don’t reflect in real time.

Withdrawals and purchases don’t reflect in real time.

Horrible new update. Horrible

Horrific new update. Will be changing banks

Check Deposit

Very disappointed that every time I want to deposit a check online the service is down!

Disappointing update

I like this bank and I like the app but I don’t understand why the pending transactions keep disappearing. I also wish, when the pending transactions are listed, that they would tell you what it’s for instead of just the amount. After losing three days of banking for the Labor Day update this is disappointing. 3 1/2 stars.
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Ok debit card is not working with my pin number

Be honest, not having a good experience with this Bank at all my pin number that originally is not working with my debit card! Then I have $25 in the bank then I get charged somehow from this company that wasn’t supposed to charge me $97 and I have a overdraft and now they want to charge me $50 more on top of it gotta be kidding me it should’ve never happened in the first place I’m very confused with this bank going to go to the bank tomorrow and try to work this out or I’m actually withdrawing everything from it in closing the account!
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Horrible updated app

This app is absolutely garbage after the so called update they did over Labor Day weekend. I cannot figure out what my pending transactions are because only amounts are given, not where the amount went to. “Posted” transactions are listed as pending according to customer service. It makes no sense.

Slowest in the game

Post charges and clears checks the slowest out of all banking apps, very dated.

This bank sucks

The app was being worked on all Labor Day weekend and now the first or second day that it’s back it says I have no money in my account and I was denied buying stuff.

Bank

Excellent Service

Good

Me siento felis com le bank

Annoying

Keeps asking for review

Great App!

Easy to use. Very intuitive.

Awesome

Great

Very good

Thank you