Where’s the widget
When will the app have a widget available on iOS?
Update is terrible
The update is awful. It takes so much longer for the app to load. And it’s harder to navigate and see transactions.
All change is not progress
The new rev (August 2026) is awful. Clearly someone *assumed* everyone would like this; but it’d take someone who actually has to use this app daily to understand why this sucks. If only they’d taken input from actual OFB customers; right?
First, it now takes TWO clicks - twice what it took before - just to see an account balance overview. There’s no good reason why it has to be this way - but there it is. It’s just shoddy coding.
Second, along with the upgrade, the system has defaulted to sending an email EVERY SINGLE TIME you use a debt card or do anything else. Even if you have such notifications turned off. There does not seem to be any way to disable this *convenience feature*. Expect your inbox to be near full of pointless e-mails by the end of a busy day. You wouldn’t need them if only you could just, with one tap, see all your account balances a few times a day - like it used to be.
Then couple that with ‘longer than usual’ wait times on the phone - WRONG; it is *usual* to wait 30 minutes on hold; so that’s the new *usual*.
The new app version is emblematic of a real defamation of the once-excellent Ocean First customer service.
‘For it is the doom of men that they forget.’ [sigh]
First, it now takes TWO clicks - twice what it took before - just to see an account balance overview. There’s no good reason why it has to be this way - but there it is. It’s just shoddy coding.
Second, along with the upgrade, the system has defaulted to sending an email EVERY SINGLE TIME you use a debt card or do anything else. Even if you have such notifications turned off. There does not seem to be any way to disable this *convenience feature*. Expect your inbox to be near full of pointless e-mails by the end of a busy day. You wouldn’t need them if only you could just, with one tap, see all your account balances a few times a day - like it used to be.
Then couple that with ‘longer than usual’ wait times on the phone - WRONG; it is *usual* to wait 30 minutes on hold; so that’s the new *usual*.
The new app version is emblematic of a real defamation of the once-excellent Ocean First customer service.
‘For it is the doom of men that they forget.’ [sigh]
Show more
New App Sucks
Big update for a worse looking interface and a mobile check deposit feature that barely works and is objectively worse than the one prior. So frustrating I will actually change banks 👍👍
What happened
I can’t login anymore with the app (yes I have the latest version downloaded). On a browser I can, I the app it just spins
