OceanFirst Bank Mobile User Reviews

Customer Experience

Positive experience53.8% of reviews
Neutral9.1% of reviews
Negative experience37.1% of reviews

~ Based on 132 written reviews from the US App Store.

What users say

Is OceanFirst Bank Mobile Safe?

OceanFirst Bank Mobile appears safe based on user ratings. AppsHunter Safety Score for OceanFirst Bank Mobile is 96/100.

This assessment is based on 11,870 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.5% of ratings point to a safe experience
2.1% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 11,870 App Store ratings for OceanFirst Bank Mobile.

Is OceanFirst Bank Mobile Legit?

OceanFirst Bank Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for OceanFirst Bank Mobile is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Quick balance?

*edit: I have quick balance turned on. My iPhone doesn’t have any widgets for Ocean First to use.

BRING BACK THE WIDGET!!!


BRUH BRING BACK THE QUICK BALANCE WIDGET. I WISH I NEVER UPDATED MY APP BC IT IS GONE

Where’s the widget

When will the app have a widget available on iOS?

Update is terrible

The update is awful. It takes so much longer for the app to load. And it’s harder to navigate and see transactions.

All change is not progress

The new rev (August 2026) is awful. Clearly someone *assumed* everyone would like this; but it’d take someone who actually has to use this app daily to understand why this sucks. If only they’d taken input from actual OFB customers; right?

First, it now takes TWO clicks - twice what it took before - just to see an account balance overview. There’s no good reason why it has to be this way - but there it is. It’s just shoddy coding.

Second, along with the upgrade, the system has defaulted to sending an email EVERY SINGLE TIME you use a debt card or do anything else. Even if you have such notifications turned off. There does not seem to be any way to disable this *convenience feature*. Expect your inbox to be near full of pointless e-mails by the end of a busy day. You wouldn’t need them if only you could just, with one tap, see all your account balances a few times a day - like it used to be.

Then couple that with ‘longer than usual’ wait times on the phone - WRONG; it is *usual* to wait 30 minutes on hold; so that’s the new *usual*.

The new app version is emblematic of a real defamation of the once-excellent Ocean First customer service.

‘For it is the doom of men that they forget.’ [sigh]
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New App Sucks

Big update for a worse looking interface and a mobile check deposit feature that barely works and is objectively worse than the one prior. So frustrating I will actually change banks 👍👍

What happened

I can’t login anymore with the app (yes I have the latest version downloaded). On a browser I can, I the app it just spins

Feature Request

I loved the ability to see all my transactions in one spot to balance my budget. Since the last update, I lost the little blue dot next to each transaction that let me know if I’ve reviewed it or not. May we have it back please? Financial Tools > View Transactions.

2026 update is horrible

New update
Have to tap to use Face ID
Have to swipe to see each account
Can no longer mobile deposit

Stop changing things. I used to be able to log on and see all my accounts without even touching the screen once

The bank balance in home is too big

Make the amount in home smaller like before and in green not black, green is just better. Add dark mode option also. Old UI is smoother

Good update, but…

I appreciate the modernization and security update, but I would love if devs could bring back the Quick Balance widget.

The new update 8/26/26

This new update is definitely harder to use. And just really don’t like the new set up. More difficult to use and pay my mortgage and transfer money. They may need to tweak it a bit because it is not better than before the update. 0-10 do not recommend, fix this

Not happy

Not happy they give you zero warning when app is down for repairs. I lock my card before and after each use.. and now im seeing the app is down and will be up in 3 days. Ridiculous.

Ocean first review

It is extremely reliable to go online and see what is in my bank account rather than trying to go to ATM or something else to get the same thing done.

My # 1 Choice of Bank

I have been an Ocean First Customer for the past 25 years when I first moved to Ocean County. I have been to many branches, and my experience is the same: knowledgeable and considerate tellers and managers who always greet with a friendly hello.

My dog Milo, a now 14-year-old have Havanese-Shih Tzu, has always loved the kindness and bones he’s been given 🐾.
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Dorothy

Love the girls at my branch! Always helpful

Overall happy

Sometimes the app crashes and i can’t turn on my card which is annoying if im shopping

Friendly team!

Great local bank support I enjoy being a customer here.
Friendly atmosphere
Great Service
Helpful grateful for the corporate support staff Rick has been super helpful

Safety first

I feel ease and safety when I online bank with OF. Thank you providing security!

Mobile deposit fails

More often then not, when I do a mobile deposit my screen goes black. I have to reset the app 3 times for it to finally go through.

Bank

Very good bank