OceanFirst Bank User Reviews

Customer Experience

Positive experience55.8% of reviews
Neutral8.3% of reviews
Negative experience35.8% of reviews

~ Based on 120 written reviews from the US App Store.

What users say

Is OceanFirst Bank Safe?

OceanFirst Bank - Mobile appears safe based on user ratings. AppsHunter Safety Score for OceanFirst Bank is 95/100.

This assessment is based on 11,102 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.5% of ratings point to a safe experience
2.1% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 10,668 App Store ratings for OceanFirst Bank.

Is OceanFirst Bank Legit?

OceanFirst Bank - Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for OceanFirst Bank is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ocean first review

It is extremely reliable to go online and see what is in my bank account rather than trying to go to ATM or something else to get the same thing done.

My # 1 Choice of Bank

I have been an Ocean First Customer for the past 25 years when I first moved to Ocean County. I have been to many branches, and my experience is the same: knowledgeable and considerate tellers and managers who always greet with a friendly hello.

My dog Milo, a now 14-year-old have Havanese-Shih Tzu, has always loved the kindness and bones heโ€™s been given ๐Ÿพ.
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Dorothy

Love the girls at my branch! Always helpful

Overall happy

Sometimes the app crashes and i canโ€™t turn on my card which is annoying if im shopping

Friendly team!

Great local bank support I enjoy being a customer here.
Friendly atmosphere
Great Service
Helpful grateful for the corporate support staff Rick has been super helpful

Safety first

I feel ease and safety when I online bank with OF. Thank you providing security!

Mobile deposit fails

More often then not, when I do a mobile deposit my screen goes black. I have to reset the app 3 times for it to finally go through.

Bank

Very good bank

Loveโ€™em!

No Surcharge Feesโ€ฆ Perfect!

Pleased customer

Thank you for being so convenient and having pleasant staff.

Great Bank

Iโ€™m with this Bank for many years (Two different names) always friendly people.
No duden en ser miembros del Banco ๐Ÿ‘ .

Ocean First Experience

We have been with OceanFirst since our bank closed six years ago. OceanFirst makes our life much easier. The no fees for ATMs is amazing and saves us so much money. It gives us the freedom to use any ATM anywhere and not have to worry about outrageous fees. The customer service is also top-notch. They protect my money in their bank with text alerts and emails that are helpful to avoid fraud. We have done so well with this bank we have opened up a savings account for the first time in our lives. OceanFirst is the bank you want and need if you ever are in need of a bank.
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Was better

This apps revamp was such a bad turn. The other way was very simple and detailed. This update isnโ€™t any good. I get just the basics.

Great Bank

Always have been satisfied with the customer service each time I needed them .Would highly recommend Ocean First to anyone.

App crashes every time. What is going on?

Loved the update to give it a refresh modern look but card control section and Zelle transfers donโ€™t even load anymore. Needs to be fixed ASAP.

Jank

Internal accounts unavailable this app is so janky, cmon ocean first

Crashes

App keeps crashing

Was looking good with update, but buggy now

Loved the update to give it a refresh modern look but card control section and Zelle transfers donโ€™t even load anymore. Needs to be fixed ASAP

Go back!

This new update that doesnโ€™t even show you every transaction that you make, is horrible. This is some bad update. The way the app was before where you could see every transaction and even every check including an image of your check. Please go back. It literally now seems like an old out of date app. My app prior
To this update was flawless. Now it shows Estatements and also the card control isnโ€™t working. Just go back to the previous way.
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Banking service

Bad service. Constantly glitching on the app. Constantly having technical difficulties on the app. Constantly having to go into branch to get a new debit card because people keep somehow hacking into the bank account and using my debit card states away. Very ridiculous or something so serious.