Overkill
While the old app was lacking the new app goes to far the other way. Much easier to do bill pay under old app. Maybe if you’re young and computer literate it’s fine but for us seniors it’s too complicated. Did u even bother to ask end users for their suggestions or did u do what most technical people do, assume if it works for them it will work for everyone! I have working tithe development of new technology for over 40 years - and it’s always the same thing - no user feedback as to what they need.
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Managing Member
Excellent
Mobile deposit is average
Wish they would improve this feature. Always seems to be a hurdle with camera recognizing bank fonts. I only have this issue with valley
I LOVE the app
I absolutely love being able to deposit remotely. It is a huge time saver. My only critique would be to use a passcode to login rather than having to type complex passwords each time. My other banks operates that way and I love it. Enter a 4 or 6 digit passcode and your in!
Manager
Excellent
