Canceled
Tell me why the day I cancel my membership, these people went ahead and charged me a month. That was wrong on so many levels just because I was canceling. Any chance that y’all had of me keeping it went out the window with that I don’t do business with thieves.
Response from developer
Hi, we’re sorry for the trouble! Please email us at support@lakilaki.app and we’ll get this sorted right away.
Pay to get details
Kinda dumb that you have to do the subscription just to know what color you are. 20$ a month is way too much for this kind of app
Response from developer
Hi, we’re sorry for the trouble! Please email us at support@lakilaki.app and we’ll get this sorted right away.
Run away
Never showed up in subscriptions, so couldn’t cancel. Tried to charge $100+ so I could cancel the subscription I never had.
Response from developer
Hi, we’re sorry for the trouble! Please email us at support@lakilaki.app and we’ll get this sorted right away.
Camera
Do better with the camera and scanning, make sure EVERYONE can get a scan even if they have horrible lighting. DO BETTER
Response from developer
The issue has been addressed with improved camera scanning and on-device face detection. Please update the app and try again.
In-app purchase never worked l but I was still CHARGED FOR IT!
I have same issue as another reviewer … the in-app purchase made doesn’t actually connect to an account. When I open the app, it makes me go through the entire process again, then gives me subscription options. Except … my credit card has already been charged! I believe that’s called fraud. I just my credit card to be reimbursed and then I want nothing to do with this company.
Show more
Response from developer
Hi, we’re sorry for the trouble! Please email us at support@lakilaki.app and we’ll get this sorted right away.
Deceptive
I have been charged for a subscription on PayPal. The downloaded app does not recognize that I have paid! I have been unable to contact the company to resolve this problem. The support web address is not working and at this point I simply wish to cancel and not be charged anything further.
Response from developer
Hi, we’re sorry for the trouble! Please email us at support@lakilaki.app and we’ll get this sorted right away.
