Great as long as you don’t ever need to speak to anyone
Because the support here is literally a tape-recorded message to says leave a message, and they will contact within 24 hours via email. That’s extent of it. If you need to dispute a transaction, they will of course work with the merchant they will not give you any credit within the 10 days and they say it can take up to 90 days to see your money back so as long as you don’t use your card and have anybody take the funds off your card or have a “product not delivered” or some kind of fraud on your account again, you’re OK if you have any these issues no coverage - it’s been a month since I had a merchant basically fraudulently take $43 from my account and I know it’s not much, but the that’s $43 still tied up so as long as you don’t need any provisional credit don’t need access to your money quickly this is a great app. If you do, this is a horrible app. This app is going to be geared more for business customers who have plenty of cash reserves on hand and have the time to. Handle a dispute in a manner where you have the cash on hand to cover your expenses while they take their time .. if you’re a freelancer with tight funds , then be prepared to have some cash flow issues if you have with anyone using your debit card number.
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Terrible
Literally no customer service , my card won’t pause and it says my virtual card is invalid everywhere I attempt to use it . WHY WOULD YOU GIVE ME AN INVALID CARD….. on top of that I’ve transferred money because the lance account is clearly unusable but guess what disappeared a never showed up in any of my accounts…. My money you guessed it . I seriously recommend varo or credit karma over this trash service
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Worst 🤬 Bank Ever
I wish I could give this bank a negative 5 stars. Closed my account, stole my money, no customer service, & stopped answering me!
APP DOES NOT WORK!
I can’t create an account because the button to create the account is behind the text to view the Banking Agreement and Terms. Each time that I try and click the button it takes me to the Banking Agreement. So now they have all of my personal information and I cant even get into the account. Time to freeze my credit report.
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Looks like a scam
You can open an account with fake id number, fake birthday and fake ein and still get an account? Shows they are scammers who just want you to send money. So I sent $8 just to see what happened and just as I thought it didn’t post. They don’t have a phone number and if you contact blueridge bank, they will give you misleading information about lance so they are in on the scam. Report them to SEC and fbi (i3gov) maybe they can catch the crook if the owner of this bank is ever identified. If a bank doesn’t have a home office, phone number, and operators not publicly known it’s not a real bank it’s a scam to get your money.
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