My favorite shop.
My entire wardrobe is from Lane 201. I recommend it to all my friends. By far my go to shop for every occasion.
Best Boutique
I’ve consistently ordered from Lane 201 for the past couple years & every single piece of clothing has been amazing!
Terrible app
I am very disappointed with the customer service. I ordered an XS, but it was too large, so I followed the return process and received a return code along with a list of locations where I could drop off the package.
Unfortunately, when I went to one of the authorized locations, they informed me that the return code was invalid and that they were unable to accept my package. I didn’t realize this issue until about three weeks later. I immediately contacted Lane 21 by email, but I have never received a response.
Because of this, I was unable to complete my return and never received my refund. This has been a very frustrating experience, and the lack of customer support is unacceptable. I expected much better service.
Unfortunately, when I went to one of the authorized locations, they informed me that the return code was invalid and that they were unable to accept my package. I didn’t realize this issue until about three weeks later. I immediately contacted Lane 21 by email, but I have never received a response.
Because of this, I was unable to complete my return and never received my refund. This has been a very frustrating experience, and the lack of customer support is unacceptable. I expected much better service.
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Cuteness
Such cute clothes
Best clothes ever
They always have the cutest stuff! I’m obsessed!
