no free plan
If there’s no free way to use this, just make people pay to download. I was really excited for this too.
You can’t even try it
It immediately goes to the buy/free for 2 days, you don’t even know if it’s good or not
Charged $169 and Refused a Refund Without Any Explanation
I was charged $169 for a subscription, and I cancelled the subscription and requested a refund on the same day the payment was made. However, my refund request was denied without any clear explanation.
I contacted support because I noticed the charge immediately and wanted to cancel it right away, but I was simply told that the payment could not be refunded. No specific reason was provided.
I understand that there may be a refund policy, but I find it very disappointing that a refund was denied even though I cancelled the subscription and requested the cancellation on the same day. I also expected a clearer explanation regarding why the refund was not possible.
I contacted support because I noticed the charge immediately and wanted to cancel it right away, but I was simply told that the payment could not be refunded. No specific reason was provided.
I understand that there may be a refund policy, but I find it very disappointing that a refund was denied even though I cancelled the subscription and requested the cancellation on the same day. I also expected a clearer explanation regarding why the refund was not possible.
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Bad Support
The app is okay but I’m disappointed in how difficult it is to get in contact with or get a response from the support team. If you need assistance, you can email but you might not get a response for a while (It’s been almost 2 weeks and I havnt gotten a response after 2 emails were sent). They also have a support phone number, which is just a robot saying to email them. I’d like the app more and want to come back to it if the support team was actively trying to help but unfortunately they haven’t.
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Do not download app, scam. Subscription regulated by 3rd party
I don’t normally write reviews but hopefully this prevents anyone else for falling for this scam of an app. I cancelled my subscription (because honestly I don’t understand the apps decent rating, it’s format is the worst app I’ve used for learning Spanish). After cancelling my free trial/subscription day 1, the app proceeded to charge me a full year. Their subscription is regulated by a 3rd party so you aren’t protected by Apple interface. This is a scam that unfortunately has caused $100 to go down the drain for me. Do not make the same mistake.
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