Language Learning User Reviews

Customer Experience

Positive experience25.5% of reviews
Neutral13.7% of reviews
Negative experience60.8% of reviews

~ Based on 984 written reviews from the US App Store.

What users say

Is Language Learning Safe?

Language Learning: Pingo AI appears safe based on user ratings. AppsHunter Safety Score for Language Learning is 92/100.

This assessment is based on 13,917 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.0% of ratings point to a safe experience
3.6% of ratings suggest some concerns
6.4% of ratings point to a risky experience

~ Based on 13,917 App Store ratings for Language Learning.

Is Language Learning Legit?

Language Learning: Pingo AI appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Language Learning is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not worth it and misleading

Using the ai to learn was kind of annoying. One minute I’m learning basic words the next it’s using phrases and words it’s never gone over before and expects me to answer. What pushed me to write a review was their subscription options and their free trial. The app’s help center instructs users to cancel through Settings, but the iOS app has no Settings menu. I had to dig through emails to find out where to cancel my subscription so I wasn’t charged $100. Please add an obvious ‘Manage Subscription’ or ‘Billing’ option in the app, or update your help article so it matches the current interface. To me it seems sneaky. Most free trial subscriptions go through Apple and you can cancel on the App Store. You can’t do that with pingo ai.
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Nope

$100 a year and it takes you to a separate site to pay or start a trial to make it a PITA to cancel lol nah. Nice try though.

App wont even start

Ive been stuck on the “learning about you” page for ages and nothing is happening.

One boring lesson on the first day

I'm canceling this because of how little I can use it on the first day of the trial. All I get is four greetings? I told you I took 10 years of Spanish. I don't have patience to get to the level that I'm actually at

Great

I’d like to take all advantage of the app buy i dont know how it works exactly

Great idea, not great execution

I was super excited about the idea of an app that I could use while I was walking the dog or just hanging out. Unfortunately, it’s terrible at processing what you say. Getting through a lesson is very difficult because it’s constantly misunderstanding.

DO NOT SIGN UP FOR THE TRIAL

They will not email you to warn you and refuse to refund you. What a scammy company. The software isn’t even good anyway, it doesn’t recognize what you’re saying. SCAM SCAM SCAM

발열 해결해 주세요

대체로 만족해서 별 5개 주고 싶어요. 근데
발열이 너무 심해요!!!!!! 그래서 3분? 이상 대화를 하기 너무 어려워요.. 해결해 주시면 구독하고 싶어요

This is so pay to win

I download this app and I have to pay just to do a lesson.

Sound is poor, ai is worse

Been using this thing for months as I forgot to cancel the free trial. The volume is usually very low or the audio of poor quality. The ai can’t understand you the majority of the time, even when pronouncing a word perfectly. Big disappointment, I’ll have to keep looking for a good language learning app.
*Deleted the app not too long ago, such a disappointment*
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Tout simplement inutilisable

Vu les vidéos Instagram on se dit que cette appli sera pratique, mais des le premier exercice on a beau articuler à se démembrer la mâchoire et tout dire correctement, l’ia comprend toujours autre chose et on ne peut as avancer c’est insupportable. Exercice 2 on nous fait apprendre à demander un train … à l’aéroport ???
Prix exorbitant pour être énervé à chaque exercice, j’arrête là la période d’essai. Il vaut mieux une appli avec de vraies personnes pour apprendre plutôt qu’une énième ia qui détruit la planète
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Response from developer

Bonjour, Nous sommes désolés d'apprendre que votre expérience n'a pas répondu à vos attentes. Il est frustrant de rencontrer des difficultés avec la reconnaissance vocale, surtout lorsque vous vous efforcez d'articuler correctement. Nous prenons vos retours très au sérieux et nous allons examiner ce problème en interne. Votre préférence pour des interactions humaines est tout à fait compréhensible. N'hésitez pas à contacter notre équipe de support à l'adresse support@pingo.ai pour toute assistance supplémentaire. Nous espérons que vous trouverez une méthode d'apprentissage qui vous conviendra mieux. - The Pingo Team.

Scam

I purchased it and tried to cancel because I just wanted to try it out it DIDNT let me. I tried looking in my purchases history but it wasn’t there now my mom is being charged 100 dollars for no reasons i even deleted the app this is such a scam. I do enjoy the learning and the corrections but I can’t cancel it and now my mom is upset.
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Tempo de espera para falar

Seria ótimo se tivéssemos a opção de treinar cada palavra que o Pingo falou antes de repetirmos. Estou tentando estudar o coreano. Ela passa algumas frases mais curtas e em seguida uma frase enorme a qual eu não treinei deito. Vou tentar clicar na opção para ouvir a pronúncia ou a descrição do que falar mas já não dá tempo porque ela já está ali ouvindo e esperando uma resposta e em seguida já pula para a próxima. Seria o ideal termos mais tempo para treinar e talvez um botão para quando estivéssemos prontos para falar. Tem muitos erros que ela deixa passar despercebido também.
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Response from developer

Agradecemos por compartilhar suas sugestões valiosas! Compreendemos que o tempo de espera pode ser desafiador ao aprender uma nova língua como o coreano. A sua ideia de ter mais tempo para praticar cada palavra e um botão para sinalizar quando você está pronto para falar é realmente interessante. Isso poderia tornar a experiência de aprendizado ainda mais eficaz. Sua observação sobre os erros também é importante, e estamos verificando maneiras de melhorar. Se precisar de mais assistência, não hesite em entrar em contato com nossa equipe de suporte pelo e-mail support@pingo.ai. Desejamos muito sucesso nos seus estudos! - The Pingo Team.

Not great

The app has made many listening mistakes, including hearing bonjour when I said au revoir. It’s slow and annoying and has started at the most basic of basics even though I submitted a higher level.

Péssima atualização

Ficou horrível de entender como mexer no app, tiraram a opção de IA

Response from developer

Agradecemos por compartilhar sua experiência. Compreendemos que a recente atualização dificultou a usabilidade do app e a remoção da opção de IA pode ter causado desconforto. Seu feedback é valioso e estamos verificando como podemos melhorar a experiência dos usuários. Se precisar de assistência, não hesite em entrar em contato com nossa equipe de suporte em support@pingo.ai. Esperamos que você continue explorando o app e encontre maneiras de aproveitá-lo ao máximo. - The Pingo Team.

Not useful for less popular languages

I kinda expected it tbh because I think most language learning apps struggle with Dutch but the AI is so demeaning and annoying while also just being wrong about pronunciation, I have to speak in a very stereotypical American accent when speaking in Dutch or it just doesn’t understand it at all which is kinda insane when the whole purpose of using an AI app like this is to help with speaking and accents and pronunciation
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This wasn’t a great app for me

I saw this app on TikTok and thought that it would really help me with my Spanish but when I told my mom that you had to pay just for the first lesson I had to delete it so I think if you didn’t make us pay for our first lesson or just to have a free trial it would be better

Why?

I just got this app and it was awesome at the start but it says I have to pay to learn and I didn't see anything about paying so I'm really confused

Completely Broken!

Update: after the review below the app reset. It also cannot find my account so has no record of my payment. It has NO customer service but uses Link instead. This is bordering on fraud.

Apart from being expensive, the AI often does not actually listen. It expects native pronunciation and does not actually explain the language. It does not really answer questions but gives patronizing responses as to how it listens and the process and be frustrating. Tends to be inconsistent by changing the words it presents and expects you to say.
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Not Helpful!

The software is fundamentally broken, poorly coded, and designed by people who care more about taking your subscription money than building something that actually works.