Lansinoh Smartpump 2.0 App User Reviews

What users say

Top reviews

Timer cancel

I loved the app until it started canceling the timer while in the middle of pumping losing track of pumping isn’t cool please fix this issue

Best baby product I received

I absolutely love this pump it was amazing for me and I struggled to produce but this pump helped me get all I could every-time.

Doesn’t work.

App had issues but nothing unmanageable. After the update, it no longer allows you to track anything.

Glitchy

The app has been acting very glitchy, updated it and restarted and now can’t input any of my data or pull up previous information.

Needs some fixes

Overall I like this app a lot. I like that I can track all of my pumping data as well as baby’s intake/output. However there are some changes needed. The biggest issue is the Bluetooth data does not transfer accurately. One example I see frequently is the Bluetooth randomly disconnects then reconnects which changes the pump start time significantly. This is frustrating especially when trying to schedule pumps at specific time intervals. Second, there is no dark mode option. This make the app and eyesore and a distraction in the middle od the night.
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App needs work

This app worked great when I first started pumping. But now, it will not capture the time from the pump even though I reached out to the help techs. The app has also not been capturing my manual inputs and now deleted all my data. So frustrating!

Bluetooth

Like many others have pointed out there are connectivity issues between the pump and app. It has stopped in the middle of pumping and I have to manually out in the time I started pumping which is aggravating. I have done the steps that were recommended but it still has issues.

Months of data disappeared

I am logged in but my data suddenly disappeared. My pumping data was very important to me and it is irreplaceable. I should have used another app or recorded data elsewhere as backup. It was foolish to trust Lansinoh with something so important to me.

Great concept but glitchy

Revising review, app has great functionality to monitor supply, but is not reliable. Pumping history had been a great feature, has failed to load for the past several days, bluetooth to pump now doesn’t work.

App shuts down when I’m timing breast feeding

This has happened multiple times, more so recently. I’ll be timing a breast feeding session and it’s almost as if the app quits. When I go back in to stop the timer and switch sides, the session is lost. It’s frustrating because I rely on the app to know when I started feeding and for how long. I hope it can be fixed. Otherwise, I would’ve given a higher rating.

Edit: PLEASE FIX THIS… already 3x today the app has reset/shut off when I’m timing a breastfeeding session.
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Overall great pump

The app needs some work. I can’t add anything to it like my water intake and I have to add Smartpump everytime I use it just about. App just isn’t user friendly. The pump is bread though.

Needs “dark mode” but decent app

Overall a good app and pretty easy to use, but definitely needs dark mode especially for night feeds (or people like me that just hate a stark white screen). I like the basic home screen because it shows time spent on left vs right breast so I’m not neglecting one side, but I wish it also had a marker indicating which side you used last. Yes that is available on the timeline screen, but it’d be nice to see more in one place without switching back n forth. Also when editing a previous nursing session, it always moves the marker of “starting breast” to the left side with no way to correct it, even if the left breast was not used at all. The timeline screen is nice because it gives a good visual of the day, but I dislike that it doesn’t integrate when I pumped on baby’s account, or show the other “mom” features. I know that stuff is not about baby, but it’d be so much more convenient to have it all on one page or at least have the option to combine them or “view all”. I also wish there was a clean/dry diaper option to log as well. Lastly, some taps/selections have to be exactly on point as if the “buttons” aren’t big enough to receive the feedback. Really minor complaints and again it’s overall a good app, but these things add up and I am considering switching to using my other app to track feeds/pumps due to the reasons listed above.
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Doesn’t connect to pump, erases data

Massive hassle, zero results.
The app stalled out when I tried to log in, had to close and reopen. Then I had to sync the bluetooth connection everytime I pumped. Then it dumped my recorded pump sessions. I could also not manually add a pumping session for the sessions it wouldn’t sync.
I tried the other Lansinoh Baby 3.0 app but it doesn’t connect to my smartpump 2.0, and also had the same log in issues. Deleted both. Very disappointing.
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My favorite until now

I loved this app it was great to track my pumping sessions and feedings now all of a sudden the app keeps logging me out it won’t connect to my pump via Bluetooth and it won’t save any feedings! I’m so annoyed as this was my main app to keep track of everything!

Ok pump, bad app.

I’ve had an overall ok experience with the lansinoh 2.0 pump. I ordered the pump initially through my insurance provider. It came when I was 30 weeks pregnant. Good thing I ordered it ahead of time because it took about 3-4 weeks to arrive (for insurance approvals, I’m sure). Anyway, when I started using the pump around 6wks PP, it stopped working. I looked up reasons why that could be and ordered new parts as it stated the lines could have been damaged. Thankfully I had a secondary pump for work (which I love). When those parts arrived I plugged it in to find that the problem wasn’t fixed. I reached out to the manufacturer directly and they sent a replacement at no charge but took over 4 weeks to arrive. Again, thankfully I had a secondary pump otherwise I would have dried up. I am an oversupplier as well so the discomfort I would go through when not pumping when I needed to was awful. I used a manual pump at times and even hand expressed. The new pump works fine and I’m happy but I never leave my secondary pump at work anymore because I’m afraid the lansinoh will stop working at some point, even though it may not.

The app used to be my go to app. Even using the secondary pump. However, I noticed that sometimes the timer would freeze or finish on the app, but my machine was still going. This was a little annoying but whatever I was able to manually enter that. The problem I had was when I traveled to another state, the app lost all of the data both to and from where I was going. I got over it because I was able to remember times I had pumped last when leaving and then arriving at each destination. The problem I have now is that I am not able yo log anything. It recognized my pump but then disconnected from it. I have to use a different app to track my last pump session and deleted this app to see if that would help fix the issue. I’m at a loss because it doesn’t work.

I’m not sure if anyone else has had this experience but it’s annoying to say the least with everything I’ve had to deal with along the way.
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Buggy

I use this app to track my premie baby’s feeds. It’s been okay but there’s been a few days when I can’t make any entries and that’s very frustrating. My daughter is under the 1st percentile for her weight and has been failing to grow. I need to be able to reliably track her feeding for her specialist doctors (speech pathology, pediatrician, gastroenterology, etc) I also don’t like that the main timeline doesn’t show any details (entries allow you to make comments but you can’t see them from the timeline, you have to click on the individual entry to see any comments. Kind of pointless to have it at all then)
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Not Satisfied

Theres no apps compatible with my Smartpump 3.0 which is very unfair considering i spent a pretty penny to be able to use all my pumps features! My days are busy with having 4 kids so it would be nice if there was an app for ALL the pumps made by Lansinoh that way i can keep track a lot easier!!

Needs fixing

Worked great for the first few months now it No longer saves feedings.

Updates this app!!

This is bull! This app needs updated. My app will no longer recognize my pump and won’t record my pumping sessions anymore!!

Would not recommend

When I first started using the app I loved the interface and easy to use tracking, but about 3 months in it starting force quitting on me and eventually lost all of my baby’s data. I’d recommend using another feeding/tracking app!