Lapse User Reviews

Customer Experience

Positive experience41.6% of reviews
Neutral12.0% of reviews
Negative experience46.4% of reviews

~ Based on 1,429 written reviews from the US App Store.

What users say

Is Lapse Safe?

Lapse - Disposable Camera appears safe based on user ratings. AppsHunter Safety Score for Lapse is 96/100.

This assessment is based on 118,258 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.4% of ratings point to a safe experience
1.4% of ratings suggest some concerns
4.2% of ratings point to a risky experience

~ Based on 118,258 App Store ratings for Lapse.

Is Lapse Legit?

Lapse - Disposable Camera appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Lapse is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

bring the old version back

i loved the app so much,so fun to journal with friends and snap daily.then the new update happened and i hate it.

Yall suck

Lapse eats my photos all the time. I have lost so many wonderful photos. Don’t use this app if you value ur pics!

the old version was 10 times better

I redownloaded and i cant even log back into my account so i just lost all my photos. used to be able to send photos to friends and chat and see other peoples photos, it was so fun, now its boring. stupid app now BRING BACK THE OLD VERSION

Great app! Love the filter! Miss the old version though 🥀🙏

I remember before this past December when it functioned as a social media platform as well as a filter and photo journal, I understand that the cost to uphold it was prolly a lot for the company but I do miss the old lapse. Still love using the filter it makes everything look so dope- my brother took a pic of a trash can in a parking lot and lapsed made it aesthetic and genuinely cool. Thanks lapse, even if you aren’t what you used to be.
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losing photos

this app keeps losing my photos, not synching properly with the camera roll 👎

PLEASE

PUT THE SNAP PART BACK PLEASE

Lose All Your Photos

Terrible. I took some photos in San Francisco because I liked the quality the app gave off. I stupidly didn’t take any with my regular camera. This was at the beginning of February. Suddenly the photos wouldn’t sync, I couldn’t see them or download them. I read about other having the same issue and they warned if you deleted and redownloaded the app, the pictures would disappear and the team unable to recover them. So I kept the app. I contacted customer service. I didn’t hear back. Over 6 months ago. They released an update that should’ve fixed the problem, but instead the snaps were still not syncing, and when I tried the option to download all old snaps as a zip file so I could recover them, it turns out that option was not really available. There was a tiny window in which to recover the zip file. So now it’s too late, I saw the snaps, could only retrieve them in a zip file, which was no longer available to download, followed by an announcement that they’ve dissolved their customer service team and won’t help anyone with requests from prior to May 2026. Too bad, out of luck! What they don’t tell you is even if you sent a help request in FEBRUARY they still won’t help, they’ll just wait until after the arbitrary deadline and then you’re out of luck and they will just close off their inbox to everyone. Absurd.
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please bring back the social part!! we miss it deeply and i loved sharing pics with my friends.

the social media part of this app was so great because it felt more intimate than other forms of social media in the world and it was one of the only places i actually shared photos, i wish you could bring it back!

Don’t Download

This is a sad review to make since I was a fan of the app when I first discovered it in 2023 and it was my favorite app by far! But after the downgrade everything sucks about this app, what sucks the most is that I lost all of my photos from 2023-2025 when I opened the app today. The pictures were not syncing, so there was an option to get the pictures through zip file instead, I decided to do that instead and believing that lie is what costed all of my memories to get deleted and there is no way to get them back. Please don’t waste your time in downloading an app that doesn’t care about it’s customer’s memories, nor does it care in doing anything to bring them back.
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Bring back Social Feature / photo upload

Please, I beg. The social feature and uploading photos on you account slideshow was so cool. I loved the filter that it put. At least put a photo upload like I know it defeats the purpose of it being like a disposble but I like certain photos and throwbacks but I LOVE THE FILTER.

memories

Very disappointed i couldn’t retrieve my old photos my dog recently passed away and i redownloaded the app so i could get our memories off it and now they are gone forever.

Bring back social platform

I’m sorry, but like I kinda don’t use lapse without the social aspect…. It’s not as fun. The only reason I still have it is simply because I like the old filter. The social platform aspect of it was one of the best parts. Now it’s just… a normal camera almost. PLEASE, I’m begging you, bring back the social platform 😭🙏, also please bring back the texting! It was so fun with all the streaks. Without any of this Lapse isn’t lapse, I’ve had it for a year and a half now. And without the social aspect it’s really boring…
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Bring back the social part!

Absolutely love the camera but Bring back the social part!

Miss the old

I just redownloaded and everything’s gone all my photos and friends on the app I got sad when I redownloaded 😕

dumb update they need to die

so stupid i lost all my photos when they changed the app

Social + Android?

I love Lapse!!
I miss their social factor, it was cool to connect with my friends through it and see what they were up to witj Lapse.
I also wish to connect with Android users, not just Apple users
PLEASE BRING THE SOCIAL FACTOR BACK

The non social media things

This app was Superrrrr fun until they took away all of the social media aspects and the pics it takes are GREATTT but not as good as it used to be.

Lost half my photos!

I went to look for a specific photo in my memories/archive and realized there is a random gap from June 2024 to April of 2026!! Also apparently, as of May 2026, there is NO WAY to contact customer support

Bug??

I love this app so much and use it daily, but today was the first time I had a bug where my recently uploaded photos magically vanished without a trace, even after I went through and “developed” each photo to save, archive, or delete. How do I recover them??

Best Filter

The only reason I’m giving a 4 star review is because I so desperately wish I could edit photos in my camera roll with Lapse. It is my favorite filter to ever use. My camera quality focuses better when I use my zoom in my default camera app, but Lapse with flash has some of the best captures.