Absolute game changer, no more windows laptop
No need to carry a windows laptop around as I normally use a Mac.
Login fail
Not sure what has been changed but we can no longer login.
Reset password attempted but never received an email to reset and log in.
Never had this issue before now.
Developer. Please lend a hand
Reset password attempted but never received an email to reset and log in.
Never had this issue before now.
Developer. Please lend a hand
Race tracks have bad internet
At least where I live, race tracks are far from civilization and have very bad connectivity. As such, the experience of using this app *at* the track, which is presumably its primary intended purpose, is quite frustrating because of its absolute dependence on continuous network connectivity. Worse, if cell service is so bad that the track provides WiFi, you can’t connect to it because your device is connected to your AiM system’s WiFi for downloading sessions. Nothing this app does actually requires a server - I would like to see a version of it that works fully offline.
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Response from developer
Hey there, thanks for the feedback! We've recently shipped an update that significantly reduces loading times via local caching. We've also updated session upload retries so it should gracefully handle poor network connections. There is still an online requirement but it should be much less noticeable in version 2.4.2+. We're looking into a fully offline mode but don't have an ETA on that yet.
No support
Continuing to get data error issues which admittedly may be a fault of my own but nowhere in the app can I find a help or support feature. Again might be my error looking for it but not easy to find
Response from developer
Hey there. Shoot us an email at support@lapsnap.app and we can get you sorted. You can also submit feedback via "Setting -> Get Help". We're happy to help!
Cool idea but needs upgrades to make it worth the cost
Love the idea. It’s awesome to be able to upload laps right at the track with my phone. Shows cool data and is easy to use.
However, you can’t have two drivers so if you have multiple people you are managing, best of luck signing in and out to switch.
You can only upload one session at a time. So unless you are running long continuous stints, it’s cumbersome to download each session. My son runs kart so each session is 10-15 min long. He will do that for 4 hours. That’s a lot of individual sessions to download. Needs a batch download.
Finally, you only get one download a day or you have to pay. I’m happy to pay for an app but the cost of it does not equate to what you are getting. Unless you can batch download, manage multiple drivers in one account (otherwise I have to have two pro accounts), can search and organize sessions, it is just not worth the cost.
Hopefully, these improvements will be made.
However, you can’t have two drivers so if you have multiple people you are managing, best of luck signing in and out to switch.
You can only upload one session at a time. So unless you are running long continuous stints, it’s cumbersome to download each session. My son runs kart so each session is 10-15 min long. He will do that for 4 hours. That’s a lot of individual sessions to download. Needs a batch download.
Finally, you only get one download a day or you have to pay. I’m happy to pay for an app but the cost of it does not equate to what you are getting. Unless you can batch download, manage multiple drivers in one account (otherwise I have to have two pro accounts), can search and organize sessions, it is just not worth the cost.
Hopefully, these improvements will be made.
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