LapSnap User Reviews

Customer Experience

Positive experience30.0% of reviews
Neutral25.0% of reviews
Negative experience45.0% of reviews

~ Based on 40 written reviews from the US App Store.

Is LapSnap Safe?

LapSnap appears safe based on user ratings. AppsHunter Safety Score for LapSnap is 94/100.

This assessment is based on 227 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 227 App Store ratings for LapSnap.

Is LapSnap Legit?

LapSnap appears legitimate, with a few gaps. AppsHunter Legitimacy Score for LapSnap is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Absolute game changer, no more windows laptop

No need to carry a windows laptop around as I normally use a Mac.

Login fail

Not sure what has been changed but we can no longer login.

Reset password attempted but never received an email to reset and log in.

Never had this issue before now.

Developer. Please lend a hand

Race tracks have bad internet

At least where I live, race tracks are far from civilization and have very bad connectivity. As such, the experience of using this app *at* the track, which is presumably its primary intended purpose, is quite frustrating because of its absolute dependence on continuous network connectivity. Worse, if cell service is so bad that the track provides WiFi, you can’t connect to it because your device is connected to your AiM system’s WiFi for downloading sessions. Nothing this app does actually requires a server - I would like to see a version of it that works fully offline.
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Response from developer

Hey there, thanks for the feedback! We've recently shipped an update that significantly reduces loading times via local caching. We've also updated session upload retries so it should gracefully handle poor network connections. There is still an online requirement but it should be much less noticeable in version 2.4.2+. We're looking into a fully offline mode but don't have an ETA on that yet.

No support

Continuing to get data error issues which admittedly may be a fault of my own but nowhere in the app can I find a help or support feature. Again might be my error looking for it but not easy to find

Response from developer

Hey there. Shoot us an email at support@lapsnap.app and we can get you sorted. You can also submit feedback via "Setting -> Get Help". We're happy to help!

Cool idea but needs upgrades to make it worth the cost

Love the idea. It’s awesome to be able to upload laps right at the track with my phone. Shows cool data and is easy to use.

However, you can’t have two drivers so if you have multiple people you are managing, best of luck signing in and out to switch.
You can only upload one session at a time. So unless you are running long continuous stints, it’s cumbersome to download each session. My son runs kart so each session is 10-15 min long. He will do that for 4 hours. That’s a lot of individual sessions to download. Needs a batch download.
Finally, you only get one download a day or you have to pay. I’m happy to pay for an app but the cost of it does not equate to what you are getting. Unless you can batch download, manage multiple drivers in one account (otherwise I have to have two pro accounts), can search and organize sessions, it is just not worth the cost.
Hopefully, these improvements will be made.
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Doesn’t load

I DL and rebooted several times and it would never load.

Still using, meet basic needs

Would love to see some type of batch download of sessions. I tend to download at end of day (takes too long)

Another great feature would be a rider summary page with fastest lap time for every track.

Response from developer

We always look at things we can improve! Thank you so much for your feedback!

Almost unusable

Constant server error bugs preventing me from adding sessions. Shows up as “data error”. Please fix or this app is useless.

Response from developer

Hello, please contact us at support@lapsnap.app so we can help you resolve the issue?

Erro

O aplicativo é bom, mas hoje, após carregar uma nova volta, ele foca apenas processando e não finaliza para a analise.

Response from developer

Hello Rafael, Você pode entrar em contato conosco pelo e-mail support@lapsnap.app para que possamos ajudar?

Doesn’t work

Paid for pro, app errors out when trying to activate it

Response from developer

Sorry to hear you have issues with the app. Can you please email us at support@lapsnap.app so we can help you get it to work?

Decided to try it

Synced with my MYCHRON5s without any issue via WiFi. It has to have connectivity to the net, if not you’ll have to switch back and forth for every session downloaded like I did with my iPad not having the data plan activated. Otherwise I plan to switch from monthly to yearly at the end of my first month.
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Ridículo

A versão grátis/teste não permite o upload de sessão da GoPro. Como vou confiar em um app que não me permite testar funcionalidade mesmo que de forma limitada?

Amazing but….

Fantastic app overall but a lil buggy.
Profile picture will not save, deleting laps only works if you swipe all the way left.

Connecting to the aim solo 2 struggles a lil also.

Other then those mentioned things the app is really great.

Response from developer

Thanks for your review! We have an updated version which should have better AiM connectivity.

Buggy but awsome

Being able to do trackside analysis without a laptop is awesome. I hope the app keeps improving and getting more stable.

Log in issue.

Had a log in issue and developers soon resolved issue so I could continue enjoying the app

Please add create-new-track feature and more local data to speedup

Hi fun app here!
Please consider to add a feature to let me create new tracks.
Please try not to put everything on cloud cause it was really slow when checking my own sessions.
Cheers

Doesn’t upload sessions

I paid for the app last year because it’s just a great idea. Unfortunately it won’t add my sessions, despite being able to select them. Ugh!

Response from developer

We've had an issue with a number of devices, however we've addressed it and the new version should work well with your device. Can you please try again? Or contact our support at support@lapsnap.app so we can assist you.

Need a bug fix

It sometimes shows 14563.4 psi on the brake throttle graph.

These spikes make the entire lap data useless

Great idea but needs optimization

Wonderful idea to get the chance of downloading and analyzing your racing sessions right on the track without the need of a computer, but it still requires some optimization. For example, long sessions (ie., over 10-12 laps) crash during the download. Also, the race line is not very reliable and sometimes gets you out of the track. Willing to get a subscription if those details were solved!
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Does not work with AIM Solo2

I really wanted an alternative to have a PC at the track, but this is not it. I could not get it to sync under multiple attempts and options. It’s a waste of time. Don’t try the subscription.