Hollie
AMAZING
Terrible
Response from developer
Hi aussieguysyd, That's unfortunate that you have left this feedback. Our customer service is very responsive to all issues and they can't recall taking enquiries from a male since we've launched the app. If you feel you may have been missed, please get in contact with support@lashd.com and we will definitely take your enquiry and remedy the problem. Thank you Lashd Team
Great idea but App doesn’t work
I received email advising several Creatives are available however I have been unable to view or book any of them via the app. Notifications don’t work.
I emailed support team for help but they’re unable to assist
Response from developer
Hi there, we are very sorry to hear this. It is unfortunate you had this experience only days before the push notification issue was fixed. These are now working well. The multiple booking system works differently to the single booking system. When using the single bookings, you can see the Creatives instantly, whereas, the multiple booking Creatives can only be viewed once they accept the booking. Unfortunately, due to the new update which affected the push notifications, the Creatives did not see your pending bookings. This will not happen in the future as we have fixed the issue but we would like to provide you with a complimentary service for your inconvenience.
