Wine selection
The wine picks have been spectacular.
Best wine deals
I’ve tried them all and LB is the best. Interesting wines at phenomenal prices and fantastic customer service. Sometimes things sell out quickly so be ready to move.
No customer service
I had an order shipping to the wrong address and needed to change it.
Unfortunately after a half a dozen emails and 10 days later NO RESPONSE !
And guess what? When I called the office during regular business hours no one answered and you can’t even leave a voicemail. What a way to run a business !
Unfortunately after a half a dozen emails and 10 days later NO RESPONSE !
And guess what? When I called the office during regular business hours no one answered and you can’t even leave a voicemail. What a way to run a business !
No customer service
Customer service is non-existent and slow to fill orders and slow to process refunds. Do not recommend!
Website is hijacked by third parties
The promise of Last Bottle is wines available at discounted prices. Unfortunately LB has switched to Shopify’s platform, which has enabled third parties to hijack offerings before they’re even released to the public. For instance, one app—winebuyerapp.com—chargers users $20/$30 to access Last Bottle’s online catalog of offerings through Shopify before the offerings are even released to the public. As a result, some of the best value wines with low inventory (like the collector bottles in the “power hour” of Last Bottle’s marathons) are sold out before they even appear on Last Bottle. This is an obvious security breach and something Last Bottle (and/or Shopify) should immediately resolve to protect their longtime customers.
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