No customer service
Customer service is non-existent and slow to fill orders and slow to process refunds. Do not recommend!
Website is hijacked by third parties
The promise of Last Bottle is wines available at discounted prices. Unfortunately LB has switched to Shopify’s platform, which has enabled third parties to hijack offerings before they’re even released to the public. For instance, one app—winebuyerapp.com—chargers users $20/$30 to access Last Bottle’s online catalog of offerings through Shopify before the offerings are even released to the public. As a result, some of the best value wines with low inventory (like the collector bottles in the “power hour” of Last Bottle’s marathons) are sold out before they even appear on Last Bottle. This is an obvious security breach and something Last Bottle (and/or Shopify) should immediately resolve to protect their longtime customers.
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A value rare in today’s world
Only app/store online I buy wine from.
What Customer Service
I made a mistake in shipping address and tried contacting them a few times on their “help” email address which is their only contact for customer service. No response at all. Silence.
The only way to buy wine!
Perfect app. Simple, brilliant, and outrageously good prices on one wine each day. Flawless execution.
