Buyer beware!
P.S.
One of your special character upgrade packages is broken. Its the one with Rose. Good luck with your company and games you produce, but make sure what your store says people purchase that they receive it or you might get sued for false advertisement.
Response from developer
I'm sorry to cause you trouble. I will report this problem to the technical department. The adjustment of the game will take a certain amount of time. Please be patient and thank you for your understanding. You can go to our Facebook or discord to report the problem, so that we can respond to you faster and in a timely manner.
Unfortunately problematic.
Paying a bit helps, but isn’t exactly necessary.
Sometimes updates for iOS lag for a day or so.
But something has occurred recently that forces the negative review. A paid for gameplay rewards program isn’t providing rewards. Obviously, when money is wasted on a game, it’s a very big deal.
Now, for any other gaming app, I would simply report the issue using an in game “help” system. If such a method were available and issues were acknowledged and addressed, all would be well...
Alas, Last Hero: Zombie State Survival seems to lack any ability for players to interact with developers. In fact, besides a single ancient looking Outlook email address, this seems to be the only avenue of communication.
So I strongly recommend that a method of in game help tab be implemented ASAP. You simply MUST have some method for ongoing feedback; otherwise you will lose at least one regularly paying customer and most likely many more.
I’m asking as a fan of the game, please address these issues! Once that happens, I will return with a glowing 5 star rating. I really want to guys, but I am about to walk away from a game that I enjoy and support.
Response from developer
Thank you very much for your careful feedback. We are honored and happy that you like the game. We have submitted your feedback and suggestions to relevant departments. For the problem of game lag, is it convenient to tell the specific location of the lag? We will further investigate the problem; Discord: discord.gg/2WpUwyr FB: www.facebook.com/lastherozombierpg/ In addition, we are developing a more favorable and convenient investment system, which will be developed in the near future, so stay tuned. :3
登录不了
Developers do not listen or help the players
The inability of the Developers to understand the frustrations of the Players and work with them, makes the players feel they have been abandoned. We get no helpful updates. And bugs in the combat system makes some NPC teams extremely difficult to beat. The Developers don’t play the game so they don’t see all the bugs we players face every day and work around.
Endless Battlefield is one example. It used to work perfectly in previous versions, then after an update the players could no longer heal or revive themselves after rounds like they could before. Players can still earn healing packs but they can’t use them in Endless Battlefield. I have made over 10 complaints about this and the Developers day there is no problem. But yet, they’ve now scaled the NPCs to be stronger than the Player, and you have to face 12 rounds of this 🤦🏻♂️
The owners do nothing to advertise to get new players and people just keep quitting. The difficulty is, some things in the game require guilds to achieve, so the dwindling player population hurts all players.
People continue to quit left and right because the Developers don’t list to the players. I am on the verge of quitting myself. It’s completely frustrating.
Response from developer
Hi, thank you for your feedback. We have found the account and banned all the cheaters. We are sorry that the problem brought bad experience. We will do our best to improve the guarding mechanism. Please feel free to contact us when you find cheaters via FB and Discord. We will deal with problems as soon as possible. Thank you. Discord: discord.gg/2WpUwyr FB: www.facebook.com/lastherozombierpg/
What the heck!?
Response from developer
Hi player, thank you for your feedback. You can search the game and update the game again to have a try. We are so sorry for the inconvenience. We will improve details in the future. Please contact us via FB and Discord at any time, we will help you. Discord: discord.gg/2WpUwyr FB: www.facebook.com/lastherozombierpg/
