Buyer beware!
P.S.
One of your special character upgrade packages is broken. Its the one with Rose. Good luck with your company and games you produce, but make sure what your store says people purchase that they receive it or you might get sued for false advertisement.
Response from developer
I'm sorry to cause you trouble. I will report this problem to the technical department. The adjustment of the game will take a certain amount of time. Please be patient and thank you for your understanding. You can go to our Facebook or discord to report the problem, so that we can respond to you faster and in a timely manner.
Unfortunately problematic.
Paying a bit helps, but isn’t exactly necessary.
Sometimes updates for iOS lag for a day or so.
But something has occurred recently that forces the negative review. A paid for gameplay rewards program isn’t providing rewards. Obviously, when money is wasted on a game, it’s a very big deal.
Now, for any other gaming app, I would simply report the issue using an in game “help” system. If such a method were available and issues were acknowledged and addressed, all would be well...
Alas, Last Hero: Zombie State Survival seems to lack any ability for players to interact with developers. In fact, besides a single ancient looking Outlook email address, this seems to be the only avenue of communication.
So I strongly recommend that a method of in game help tab be implemented ASAP. You simply MUST have some method for ongoing feedback; otherwise you will lose at least one regularly paying customer and most likely many more.
I’m asking as a fan of the game, please address these issues! Once that happens, I will return with a glowing 5 star rating. I really want to guys, but I am about to walk away from a game that I enjoy and support.
Response from developer
Thank you very much for your careful feedback. We are honored and happy that you like the game. We have submitted your feedback and suggestions to relevant departments. For the problem of game lag, is it convenient to tell the specific location of the lag? We will further investigate the problem; Discord: discord.gg/2WpUwyr FB: www.facebook.com/lastherozombierpg/ In addition, we are developing a more favorable and convenient investment system, which will be developed in the near future, so stay tuned. :3
登录不了
Developers do not listen or help the players
The inability of the Developers to understand the frustrations of the Players and work with them, makes the players feel they have been abandoned. We get no helpful updates. And bugs in the combat system makes some NPC teams extremely difficult to beat. The Developers don’t play the game so they don’t see all the bugs we players face every day and work around.
Endless Battlefield is one example. It used to work perfectly in previous versions, then after an update the players could no longer heal or revive themselves after rounds like they could before. Players can still earn healing packs but they can’t use them in Endless Battlefield. I have made over 10 complaints about this and the Developers day there is no problem. But yet, they’ve now scaled the NPCs to be stronger than the Player, and you have to face 12 rounds of this 🤦🏻♂️
The owners do nothing to advertise to get new players and people just keep quitting. The difficulty is, some things in the game require guilds to achieve, so the dwindling player population hurts all players.
People continue to quit left and right because the Developers don’t list to the players. I am on the verge of quitting myself. It’s completely frustrating.
Response from developer
Hi, thank you for your feedback. We have found the account and banned all the cheaters. We are sorry that the problem brought bad experience. We will do our best to improve the guarding mechanism. Please feel free to contact us when you find cheaters via FB and Discord. We will deal with problems as soon as possible. Thank you. Discord: discord.gg/2WpUwyr FB: www.facebook.com/lastherozombierpg/
What the heck!?
Response from developer
Hi player, thank you for your feedback. You can search the game and update the game again to have a try. We are so sorry for the inconvenience. We will improve details in the future. Please contact us via FB and Discord at any time, we will help you. Discord: discord.gg/2WpUwyr FB: www.facebook.com/lastherozombierpg/
Fun enjoying the gameplay.
Response from developer
Thank you for liking Last Hero. We are still working on adding new contents into the game and we will do our best to optimize the game better. Thank you for your support. Have a nice day.
Fun but lots of bugs
Edit.... after update game seems to be working good now I am enjoying the game fun so far... just needs maybe some rewards to help out free to play players
Response from developer
We are sorry to hear your problem. Regarding the details you described, we suggest you check if your device's memory is left more than 1 GB. The resources may not loaded completely. Or you can contact us via FB or Discord, we will help you confirming the exact reason. In addition, there are many players who may can share their experiences from communities. Discord: discord.gg/2WpUwyr FB: www.facebook.com/lastherozombierpg/
Great game
Response from developer
Thank you for your support! Have a nice time in Last Hero. :3
Love the game so far!
Response from developer
Hi, we really appreciate your kindly support. We are optimizing the game with better game experience. If you find any problem, please feel free to let us know via communities. Have a nice day. :3 FB: https://www.facebook.com/lastherozombierpg/
Having problems getting on
Response from developer
Please rest assured that we will solve the problem as soon as possible to ensure that you play the game smoothly. In response to the problem you mentioned that the game cannot be loaded, we have already tested and confirmed it. If you can provide more screenshots and videos, it may be better to help us confirm the problem. You can further feedback with us through our community, and we can also provide you with the latest progress in a timely manner. Thank you for your patience and understanding. FB: https://www.facebook.com/lastherozombierpg/
Get it together
Response from developer
Regarding the problem that the building does not load graphics and the buttons at the bottom cannot be clicked to use, the preliminary judgment should be that after entering the game, the resource loading has not been completed. After the game is installed and logged in, it will take some time to load some resources. If it is convenient for you, you can contact us through the community and we will further communicate the specific situation of the problem. We will try our best to help you, and thank you for your feedback. FB: https://www.facebook.com/lastherozombierpg/ Discord: https://discord.gg/2WpUwyr
Even after the update the Game will not load beyond the splash page. Unplayable.
It won’t load any more though. I deleted the game, downloaded it again and downloaded the latest update. The game still won’t load. Deleted the app, and downloaded it a 3rd time, and it still won’t load past the Splash page. It’s a good concept, but as long as it remains in this unplayable state, it’s just a concept.
Response from developer
We are sorry for the inconvenience. Regarding the game crash problem, we suggest you contact us via Facebook or Discord for more prompt reply. We will help you with it. If it is convenient, we would like to know your device type and your iOS system type. Thank you very much for your cooperation and understanding. Facebook Link: https://www.facebook.com/lastherozombierpg/ Discord: https://discord.gg/2WpUwyr
Good game just doesnt work.
Response from developer
Hi, we have updated the game to version 0.0.19 for more optimized functions and systems. You can update the game to have a try now. If you find any problem, please feel free to contact us on Facebook or Discord. Thank you for your understanding and support. Look forward to your 5-Star review. :D Last Hero's Official FB: https://www.facebook.com/lastherozombierpg/
