Fraud
This game has a history of putting duplicate charges through for purchases made directly in game (use a search engine to verify my claim). If you report these duplicate charges to Apple, or your bank, if they agree those charges are fictitious and should be refunded, the developer blocks your account until you pay them that same amount again. Worse, the developer has admitted to me that they cannot track refunds and actually demand you pay them based on the refund requested and not the refund received. So if you were unfortunate in your bank’s investigation and they don’t agree to refund you your duplicate charges, you could actually have to pay a third time to access your account.
It is insane that a company of this size is allowed to operate in this store without appropriate processes and controls around billions of dollars of purchases and refunds. And I won’t even get into the false advertising that brought you to the app, or how they select what you ‘randomly’ get when you purchase anything, or how they manipulate gameplay to make you feel like you’re falling behind to try and make you spend more
Lawsuits are out there to join now, do your part to stop them stealing more than they have
It is insane that a company of this size is allowed to operate in this store without appropriate processes and controls around billions of dollars of purchases and refunds. And I won’t even get into the false advertising that brought you to the app, or how they select what you ‘randomly’ get when you purchase anything, or how they manipulate gameplay to make you feel like you’re falling behind to try and make you spend more
Lawsuits are out there to join now, do your part to stop them stealing more than they have
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No Customer Service
For the amount of money people spend on this game, there is ZERO customer if any at all. They claim to be about a positive community yet people can harass you by spam reporting, you appeal the chatban and have to wait days on end for it to be reversed with a “sorry for the inconvenience” with no compensation whatsoever. But let someone report something you say and it’s handled within minutes. Horrible “service” if you can even call it that.
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Played this game for 2 years
If you have hundreds of thousands of dollars in disposable income you will like this game. Otherwise it will be a slow daily grind and eventually you’ll realize that you’ll never advance to the level of the big spenders. A fool and his money are soon parted.
Fraud
Love playing the game but they give you free bricks and then charge your Apple account. They also double and triple charge you and do not refund as they make you sign in everyone you get free stuff so you’re excepting their terms and conditions and can’t fight the charges.
Don’t download
The developers completely refuse to enforce thier own Terms of Service regarding illicit account selling and transfers. A major “whale” account on our server openly admitted to buying an account, switching the digital footprint from Korean isp to US isp overnight. Despite clear evidence of this unauthorized transfer, customer support refuses to secure the account. Do not invest money in a game that does not protect account security or fair play.
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