Platform & Lead management
For what I use the app I think it offers a great deal of value and flexibility. Of course I use the webpage on my computer for the more complex tasks. FYI I use the Launch Leads which work so good that sometimes make us feel overwhelmed.
It took me a bit (about 2 weeks to be comfortable on it and getting used to the platform), but I am not much of a software/tech person.
Good Luck!
Absolutely trash
Website is better
Genuinely terrible app
Very minimal app
Missing necessary features
I’m confused
Notifications and slow to reload
App isn’t working
Response from developer
Hi there! We're sorry to hear about this issue. To assist you better, could you please reach out directly to our Support team? We'll need more information to locate the logs and identify the problem.
Needs more functionality
Response from developer
Thanks for your feedback! We will definitely add inbox filtering by status in the nearest app versions. Stay tuned for our release notes to keep up with our improvements!
Bland
Response from developer
Hey there! Sorry for the delayed response. We appreciate your feedback and are eager to improve our mobile app. To better address your request, could you please specify the specific response functionality you'd like to see added? This information will greatly assist us in tailoring our updates to meet your needs.
Warning:
Signed up to the platform about 3 weeks ago. After weeks of instruction from their team to do the proper things to get started texting, I had no luck getting registered to text.
I’ve been asking for a refund for a week now, but instead, I get dispatched to customer service instead of just being refunded my money.
Before you start with Launch, ask if your website or page is 10DLC complaint before you pay them $500, $1000, or $1500. They’re quick to sign you up, and slow to refund/cancel your membership.
Wouldn’t recommend, and I doubt I’m getting my $ back at this point. We shall see.
If I can’t use the platform after paying you to initiate, simply just give me my money back?
😕
Improved Update
Response from developer
Hello! We appreciate your feedback. We've noted your request, and it's among our most frequently requested features. You'll be pleased to know that we're planning to include it in our upcoming versions. Stay tuned for our release notes to stay updated on all the improvements we're making!
Add status’s
Response from developer
Hi there! Sorry for the delayed response and thank you for the feedback! We're planning to introduce inbox filtering by status in the upcoming app versions. Keep an eye on our release notes to stay in the loop about our enhancements!
Doesn’t work
Response from developer
Hi! Sorry for the delay! We released a new app version, resolving the bug you've mentioned, and we also added some new features to enhance your app experience. Please update your app and let us know if you encounter any difficulties.
Notification
Response from developer
Hi! We sincerely apologize for the delay. We're excited to announce that we released a new app version, resolving the bug you've mentioned, and we also introduced exciting new features to enhance your app experience. Please update your app to enjoy seamless communication and explore the latest enhancements.
Room for improvement
Response from developer
Hi! We would love to schedule a call with you so you could share your thoughts, pains or ideas about our mobile app. You can text to beatris@launchcontrol.us. If you have time, of course
Need to be able to categorize leads
Response from developer
Hi Jerry! We have this feature: you can click on the icon left from Prospect name, it will show you the list of statuses.
