Ugh, just ugh
My comforters came back REEKING of detergent so badly that I can't even be in the same room with them. They have been airing out for several days. There is no response whatsoever to my emails. I have just wasted over $50.
Thieves
Incorrect pricing check your credit card payments and compare it to the receipt
useful
it the best it very useful
5 stars
Convenient and hassle-free! I love how easy it is to schedule pickups and get my laundry done without any worries.
Service
It was a really good experience friendly service thank you guys good job
Amazin service
Amazing service! My clothes always come back fresh, clean, and perfectly folded. Super convenient and reliable!
Excellent
I always ordered the delivery/drop off service and my family's laundry is always handled with care. Laundry is always cleaned, folded, and packaged exceptionally.Great costumers service the employees were very nice and helpful.I highly recommend everyone come to this laundry mat!
Good service
I just ordered dry cleaning and wash & fold order. They picked up in same day, and dropped off next day. It was really quick service. Thanks š
Poor service
The concept of the service of pick up and delivery is amazing & thats what earned the one star, however, the quality of their service is terrible. Iām not sure if my towels and sheets are even clean because it doesnāt smell like it the slightest bit and one mattress sheet had a dirty spot on it, which made me wonder if they even washed it. The most annoying part is that I had to refold EVERYTHING because how poorly it was done. All my sheets are extremely wrinkled and horribly folded. The towels were all mixed in, hand towels with bath towels, pillow cases inside out. Lastly, they advertised $10 off your first order, but it was only after i reached out to them for the second time that they provided a partial refund for the discount they advertised. First time customer and had a horrible experience so it will sadly be my last time.
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Ok
So Iām decided to try them out for the first time on Monday and did an order online for pick up and delivery, I had baby clothes which I requested be washed separately with dereft detergent and my baby clothes had someoneās work coat in my order which is very disappointing. Clothes donāt even have smell of detergent and yall burnt my baby blanket drying it to longā¦. I wouldnāt allowed them to wash my clothes again but if I have time I would just come in person instead.
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App doesnāt work
Wouldnāt let me add a payment. Canāt make an order.
Thanks for vaat service
Best laundry at this area. Good Service
do NOT use laundry king
Incorrect pricing AND horrible "support" service. I did a pick up/drop off wash & fold order. Their app, the app store, even their promotional video has wash & fold at $1.25. They charged $1.35. I had another order the day after, didn't realize the cost until after placing that order, which is why I called. Their "support" told me it was wrong and that their app was fixed to say $1.35. I let them know no, it did not. He continued to argue, then said he would call back after speaking with his boss. He did not. I called the next morning to ask again, and the man got extremely rude with me, saying it is $1.35 and I was wrong, continued to argue. He said "what do you want me to do?" and refused any time of reimbursement or credit. He hung up on me after.
Horrendous experience. Don't use unless you're fine with getting ripped off and disrespected.
Horrendous experience. Don't use unless you're fine with getting ripped off and disrespected.
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SCAMMERS!!!
This place is an absolute scam. Suddenly they are charging me extra $13 for a āminimum price adjustmentā because they say the minimum order should be $25. No where on the app does it say this minimum amount, not even when I check out. Iāve always been a loyal customer and ordered several times. Always I am charged some new number, many times below $25. I will never order from them again.
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You have to tip big or they canāt find the address
When I make a large pre-order tip, the drivers can find the first floor of a house. When I allowed the automated tip amount go through, the driver canāt find the location. Or the doorbell. Or even the front door. This is what is referred to as horrible customer service. Closing my account and removing this app.
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Very good service
Somebody had recommended Laundry King so I decided to try. The clothes were very cleaned was impressed. Hoping they can keep up this service. They have one happy customer. I plan to stick with them if they keep delivering such service. Thank you
Serves their purpose
They do what they say. The app makes it very easy to place orders & customers are well informed of the status of the order. Pick ups are seamless but deliveries never happen within the time window, they are always late. Iāve also received other peopleās clothes in my deliveries which tells me they are washing multiple orders in the same machine. I havenāt noticed any of my garments go missing yet. Overall itās a decent service that I will continue to use.
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An old favorite
Iāve used Laundry Kingās drop-off wash and fold service for eight years and always been very pleased. I was thrilled to learn they have an app! It is well-designed and so convenient for when Iāve put off doing my laundry too long and donāt want to lug the heavy bags down the street to drop them off.
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The App Doesnāt Work
I typed in all Brooklyn zip-codes and it wouldnāt let me sign up. The app doesnāt work.
Finally the laundry service Iāve been dreaming of!
This is literally the laundry service of my dreams. My go-to laundry closed with the COVID pandemic, and I havenāt been able to find another laundry that even comes close to meeting my needs... UNTIL I CAME ACROSS LAUNDRY KING!!! They make it so easy, follow all my instructions, keep me posted throughout the process, are reasonably priced, AND follow all the virus protection protocols. Plus I donāt have to load up a laundry cart to drop off! They pick up and drop off at my door within the selected timeframe. They are THE BEST!!!
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