
About
What's New in Law Responder
2.020
October 28, 2026
Law Responder 2.020 is our biggest update yet — new tools for every department, plus an all-new mapping experience available as an add-on. NEW FOR EVERYONE • NERIS incidents: draw and edit incident areas on the incident map, sort responses by department, and pull-to-refresh. • Alarms: the alarm map now runs on our new map engine, with pull-to-refresh. • Photos: rotate a picture before attaching it to an alarm or work order. • Work orders: attach an image while creating a work order, see a record's work orders on its inventory page, and delete work orders when authorized. • Inventory: scan multiple barcodes to find an item, then tie the scan to an existing record or add a new one. • iOS: built-in PDF viewer for incident reports and documents. • Many fixes and speed improvements throughout. NEW WITH ADVANCED MAPPING (add-on) • All-new native map with your department's basemap styles, live units and responders, open incidents with their incident areas, hydrants, map points, properties and map shapes. • Layers panel to switch basemaps and turn overlays on and off — remembered on your device. • Tap anything for a summary card, then open the full record with one tap. Add hydrants, properties, map points and shapes right from the map. • Draw polygons, lines and circles, style them by type, set an expiry, and hide the shapes you don't need. • Hydrants module: search hydrants, view and edit details, record full inspections including flow tests, manage contacts and status history, and adjust a hydrant's location on the map. • Properties module: browse properties in a list or on the map; view and edit details, hazmat, contacts, custom fields, images and site plans; open a linked property straight from a NERIS incident. • Multi-agency systems: see every department's incidents and shapes with the "All agencies" tag and frame them all with one tap. Advanced Mapping is a new RedNMX add-on for the Law Responder app. To enable it for your department, reach out to the Alpine Software sales team — we'd be glad to walk you through it. Some features require your department's server to be updated to the latest version.
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