
About
This app provides first responders with real-time alarm notifications and the ability to report their call response status. It offers critical incident information, integrated mapping, personnel scheduling, and event management features.
What's New in RedNMX Responder
2.019
September 21, 2026
Responder 2.019 is our biggest update yet — new tools for every department, plus an all-new mapping experience available as an add-on. NEW FOR EVERYONE • NERIS incidents: draw and edit incident areas on the incident map, sort responses by department, and pull-to-refresh. • Alarms: the alarm map now runs on our new map engine, with pull-to-refresh. • Photos: rotate a picture before attaching it to an alarm or work order. • Work orders: attach an image while creating a work order, see a record's work orders on its inventory page, and delete work orders when authorized. • Inventory: scan multiple barcodes to find an item, then tie the scan to an existing record or add a new one. • iOS: built-in PDF viewer for incident reports and documents. • Many fixes and speed improvements throughout. NEW WITH ADVANCED MAPPING (add-on) • All-new native map with your department's basemap styles, live units and responders, open incidents with their incident areas, hydrants, map points, properties and map shapes. • Layers panel to switch basemaps and turn overlays on and off — remembered on your device. • Tap anything for a summary card, then open the full record with one tap. Add hydrants, properties, map points and shapes right from the map. • Draw polygons, lines and circles, style them by type, set an expiry, and hide the shapes you don't need. • Hydrants module: search hydrants, view and edit details, record full inspections including flow tests, manage contacts and status history, and adjust a hydrant's location on the map. • Properties module: browse properties in a list or on the map; view and edit details, hazmat, contacts, custom fields, images and site plans; open a linked property straight from a NERIS incident. • Multi-agency systems: see every department's incidents and shapes with the "All agencies" tag and frame them all with one tap. Advanced Mapping is a new RedNMX add-on for the Responder app. To enable it for your department, reach out to the Alpine Software sales team — we'd be glad to walk you through it. Some features require your department's server to be updated to the latest version.
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FAQ
What is RedNMX Responder used for?
RedNMX Responder is used by first responders to receive alarm notifications and report their call response status to their department. It also provides features for viewing incident details, managing schedules, and handling work orders.
Is RedNMX Responder free to use?
Yes, RedNMX Responder is available for free. The application is priced at $0.00.
What devices is RedNMX Responder compatible with?
RedNMX Responder is available on Android devices. The app is rated for users aged 12 and older.
How often is RedNMX Responder updated?
The latest version of RedNMX Responder is 2.016, last updated on January 9, 2026. This indicates a recent update, suggesting ongoing development and support.
What kind of information can I see in RedNMX Responder?
You can view real-time critical call information such as hydrants, hazardous materials, and dispatch warnings. The integrated map displays alarm locations, responding personnel, and nearby hydrants.
Does RedNMX Responder integrate with other systems?
Yes, RedNMX Responder requires the RedNMX Fire Department Management System. It also supports the RedNMX GIS Points of Interest system for enhanced mapping.
Can I manage my department schedule with RedNMX Responder?
Yes, RedNMX Responder offers personnel scheduling support. You can view your department's schedule and sign in to available shifts directly through the app.
What is the user rating for RedNMX Responder?
RedNMX Responder has a rating of 3.6 stars based on 24 ratings. This indicates a generally positive but mixed user reception.









