Not user friendly
There are so many problems with this software. One of the major problems I have is there is no way to lock a scheduled service into a route. Every day you have to manually move your customers to the order they need to be serviced in. The routing A.I. is a joke if you have more than 1 customer in a subdivision.
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Great software for the price
Good software for the price point. Sure it could be better but it’s also not $400/month. I get great customer support whenever I ask. It’s saved me a lot of time on office tasks. Invest some time in learning how it works and it does a great job.
Great optimization
Thank you for fixing the bugs in the update and now it gives clear guide to invoices and payments tracking. I love the dashboard now.
SCAM - Useless Web-Based platform
The two individuals operating this platform are scam artists. The platform is not a one source FSM / CRM as promoted and is basically a backend individual web-based platform ONLY. You cannot dispatch, no employe app features so dispatching is a no go. No client portal. Not even sure why they’re promoting those features bc they don’t exist. Once you cancel…they keep charging your card with constant excuses as to why they’re “in the process of canceling your account.
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More trouble than help
Default pricing changes for unknown reason, so when you send invoices out random customers are paying less or more than what is set as their default service price. Attempted to get help on this twice and it still does it. They don’t even respond to messages in the help chat. If your goal is to increase productivity and profit, don’t use this app.
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