Súper mala aplicación
Today my account was closed because they claimed I received a payment outside of the app, which is completely false. Just yesterday, I was appealing a large payment that the app still owes me, and today, coincidentally, they decide to shut down my account.
What’s ironic is that I clearly stated through the app itself that I understood accepting payments outside the platform was against policy and could seriously affect my account, which is exactly why I never did it.
I do not recommend this app at all. Yes, a lot of jobs come through it, but what’s the point if they fail to pay properly and then suddenly close your account without a fair investigation? Be careful, everyone
What’s ironic is that I clearly stated through the app itself that I understood accepting payments outside the platform was against policy and could seriously affect my account, which is exactly why I never did it.
I do not recommend this app at all. Yes, a lot of jobs come through it, but what’s the point if they fail to pay properly and then suddenly close your account without a fair investigation? Be careful, everyone
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Don’t waste your time
Pay is low. Customers will lie and say you never did the job when you actually did do the job and lawn guru will take the money back from you. You can appeal it with pictures but lawn guru always takes the customers side
As a company
This simply drives down market pricing for services. If you’re an established company. Don’t waste your time
Scam guru
Warning to providers. Stay away from LawnGuru.
They do not care about their providers. Their priority is profit.
They take 30% + of every service YOU provide. If you build a route - remember it is not yours. If you miss a single day of mowing, you may lose most of your customers.
In the winter - if you miss a single day, you will be penalized. Regardless whether you are sick, out of town, emergency - they will charge you for each one of your customers. Zero flexibility. Zero understanding. Again, they do not care about you and that you are a human. To them, you are a machine that is not allowed to miss a beat.
Their app crashes frequently, especially during storms. They will send you your route and you complete it. If for some reason a customers credit card doesn’t work and you already completed the job, tough luck. Your loss. They will not pay you. This happened in multiple occasions.
I cannot emphasize enough how little they care about you. Again, profit first. Do not ask questions why they scam you money on work you did or why they take 30%. They will terminate you. You will lose your route. You are replaceable. Doesn’t matter how good you are and the quality of service you provide.
Zero accountability. Zero ethics.
Stay away from LawnGuru.
They do not care about their providers. Their priority is profit.
They take 30% + of every service YOU provide. If you build a route - remember it is not yours. If you miss a single day of mowing, you may lose most of your customers.
In the winter - if you miss a single day, you will be penalized. Regardless whether you are sick, out of town, emergency - they will charge you for each one of your customers. Zero flexibility. Zero understanding. Again, they do not care about you and that you are a human. To them, you are a machine that is not allowed to miss a beat.
Their app crashes frequently, especially during storms. They will send you your route and you complete it. If for some reason a customers credit card doesn’t work and you already completed the job, tough luck. Your loss. They will not pay you. This happened in multiple occasions.
I cannot emphasize enough how little they care about you. Again, profit first. Do not ask questions why they scam you money on work you did or why they take 30%. They will terminate you. You will lose your route. You are replaceable. Doesn’t matter how good you are and the quality of service you provide.
Zero accountability. Zero ethics.
Stay away from LawnGuru.
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Truth about LawnGuru
LawnGuru is for lawn care
