Other reviews are BOTS 🤖
You spend time working on a detailed trip, then it crashes and you lose the chat, itinerary, EVERYTHING!! Such a waste of time!!
Response from developer
Hi Josh, Thank you for taking the time to share your feedback, and we're truly sorry for your experience. Losing a trip you've spent time creating is incredibly frustrating, and we completely understand your disappointment. We sincerely apologize for the delays you've experienced while waiting for updates from our support team. We want to assure you that we're actively working to resolve these issues. Layla is built by a small team that's working hard to create something ambitious, and while that sometimes means bugs take longer to fix than we'd like, every report helps us improve the product. If you're willing to give us another chance, we'd love the opportunity to investigate what happened to your itinerary and do our best to help. Thank you again for your honest feedback, it helps us build a better experience for everyone.
Super !
Response from developer
Merci beaucoup pour votre avis ! 😊 Nous sommes ravis d'apprendre que vous avez trouvé Layla à la fois efficace et rapide. C'est précisément l'expérience que nous souhaitons offrir à nos utilisateurs lorsqu'ils planifient leurs voyages. Merci pour votre soutien et d'avoir choisi Layla. Nous espérons obtenir votre cinquième étoile lors de votre prochaine aventure ! ✈️💙
Toller Reiseplanung, die funktioniert
Response from developer
Vielen Dank für Ihre fantastische Bewertung! ⭐⭐⭐⭐⭐ Wir freuen uns riesig, dass Layla Ihnen bei allem geholfen hat – von der Reiseplanung bis zur Hotelbuchung. Zu wissen, dass Sie die KI nutzen und sie hilfreich finden, bedeutet unserem Team sehr viel. Vielen Dank für Ihre Unterstützung und dass Sie Layla in Ihre Reiseplanung einbezogen haben. Wir freuen uns schon darauf, Sie bei der Planung Ihres nächsten Abenteuers zu unterstützen! ✈️💙
Don’t waste your money!
Response from developer
Thank you for taking the time to share your feedback, and we're sorry that your experience didn't meet your expectations. We understand how frustrating it is when recommendations include outdated information or when the itinerary doesn't fully follow your instructions. While Layla continuously updates its travel data, AI can occasionally make mistakes, and we're actively working to improve the accuracy of recommendations and how well it follows user preferences. If you'd like, please contact us at help@layla.ai with the details of your trip or the issues you encountered. Our team will be happy to investigate and assist you directly. Your feedback is incredibly valuable and helps us improve the product. We hope you'll consider giving Layla another try as we continue making it better. Thank you again for helping us improve. ✈️💙
my trip
Response from developer
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐ We're so glad to hear that you found Layla easy to use. Our goal is to make trip planning as simple and enjoyable as possible, so it's great to know we're on the right track. Thank you for choosing Layla, and we look forward to helping you plan many more amazing trips. Safe travels! ✈️💙
