Paid lifetime licence no longer recognised
I purchased this app on 14 February 2021 for €36.96, explicitly as a lifetime licence. I recently tried to reinstall it and I'm being asked to buy it again. "Restore Purchases" does nothing, even though the transaction is clearly listed in my Apple purchase history.
A lifetime licence that was paid for once should still work after a reinstall. The dictionary content itself is excellent, but losing access to something I already paid for a few years later makes it hard to recommend. Please fix this or explain how existing buyers can recover their licence.
A lifetime licence that was paid for once should still work after a reinstall. The dictionary content itself is excellent, but losing access to something I already paid for a few years later makes it hard to recommend. Please fix this or explain how existing buyers can recover their licence.
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Navigation bug on iPhone
LDOCE 17.0 has a serious navigation bug on iPhone. “Break the ice” is correctly found in the search results, but tapping it opens the general “break” entry instead of the “break the ice” section. The same function works correctly on iPad. I contacted support but received no response.
This New Edition is not as good as the 6th edition
Thought this edition was better, turned out the 6th edition provides better and more explanation of grammar.
为什么无法恢复购买
不知道词典最近犯什么病了，查一个单词就卡死，只能后台杀掉重新进，重新进入还是卡死，根本没法用！卸载后重新安装告诉我找不到有效许可证，需重新购买，为什么？谁能解决一下？！
サポートの返答なし
以前購入していましたが、バージョンが更新されたからか、それに伴ってライセンスは剥奪されていました。その件で問い合わせても全く応答がない。
