Non existent customer service
I’ve purchased this dictionary years ago, now they’ve updated it to this (InApp) version and expect me to pay for same thing twice.
The seller simply won’t reply my emails, what’s the point of providing a customer service email when you don’t even care to reply?
They haven’t responded to any of the App Store reviews since last year, can Apple please do something?
The seller simply won’t reply my emails, what’s the point of providing a customer service email when you don’t even care to reply?
They haven’t responded to any of the App Store reviews since last year, can Apple please do something?
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Response from developer
We have been busy, but are back now. You probably paid for a different app using the same content. Look in App Store > account > Apps
Good but….
The basic features of the app are great and the content is better than most other apps. The only problem is that a lot of the “features” ( AI stuff, flash card games, etc ) cause app crashes. It doesn’t bother me too much but if I’m going to recommend the app to my students I don’t want them to be disappointed by so many crashes. I do recommend it even with those crashes. I just make sure to let them know that it is worth it even if those “special” features don’t really work …
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Response from developer
Any crashes were due to changes in iOS. The latest version should fix them. If not, contact support.
Disappointed
I bought this app in 2014 for $35. It was working until it was suddenly replaced with this app that needs subscriptions.
新しいバージョンも購入させられる
旧バージョンを購入済みで、この新しいバージョンが出たためデータ移行やアカウントアクティベートの依頼メールを複数回しているが一切返事なし。
日本語でも英語でもメールをしているがサポート体制はどうなっているのか。星一もつけたくない
日本語でも英語でもメールをしているがサポート体制はどうなっているのか。星一もつけたくない
The Terrible update. The Dictionary turned to be useless
There’s no information about verb meanings - in the screenshot example “catch” verb you can’t see after update all meanings given in blue 1) “hold” transitive, 2) second meaning. It’s gone. Nouns don’t have countable/uncountable notes. Don’t see the point to use this dictionary anymore. Just long list of meanings. Do I have to read all descriptions? Why? I need just one word. The main idea. How to navigate your dictionary now ? It’s like reading a long article on each word.
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Response from developer
You must have the abbreviated display setting turned on.
