Le Walk User Reviews

Customer Experience

Positive experience87.8% of reviews
Neutral1.2% of reviews
Negative experience11.0% of reviews

~ Based on 82 written reviews from the US App Store.

What users say

Is Le Walk Safe?

Le Walk: Audio Guides & Tours appears safe based on user ratings. AppsHunter Safety Score for Le Walk is 97/100.

This assessment is based on 552 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.4% of ratings point to a safe experience
0.7% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 552 App Store ratings for Le Walk.

Is Le Walk Legit?

Le Walk: Audio Guides & Tours appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Le Walk is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Amazing way to experience a city

I was on a layover in Paris yesterday and got to check out LeWalk. Would sum it up in 1 word: delightful. It just feels wonderful and seamless to use. You learn so much interesting stuff about a city, and you get to do it at your own pace. Highly recommend

Review

Amazing and so helpful all through Italy so grateful for this resource when we didn’t have a guide or were confused on a building,

Fantastic way to see a city

I love how we can get a guided tour but on our own schedule. Thanks for creating such a useful app

Much better than expected

I downloaded this for a future Paris trip. But saw it covered other cities including Rome. We used it at the Vatican and the Colosseum and both audio guides were excellent and we knew exactly where to go on each step. Interesting information, but not too much made it ideal for our day of exploring.

Where are all the 100 comments?

This whole thing looks like a scam... No way I'm letting my info in there...

A must for your trip to Paris

We loved using Le Walk on our recent trip to Paris. It enhanced our city experience as well as our time at Versailles gardens, the Orsay and the L’ Orangerie. A great find.

Superbe

I just arrived in Paris and downloaded this app, and I’m already impressed — the content is so rich and engaging, I really love it!

I also really hope the coverage can expand to more regions across France!

💪🏼

Best travel app ever

History of the Marais

Fantastic guide

Notre Dame

What a fantastic app and guide A+++++

Necessary app for European travel

I love Le Walk!! I’ve used their guided tours in Paris and London and they’re so informative and detailed and add to the trip. Highly highly recommend.

explore option needs a ton of work

this review is only for the new explore mode that was released; when i’m out on the field (mexico/japan/korea), either the content doesn’t load or if i happen to be on wifi it’s just music without any information content.

i’ve used the guides in paris and they worked amazingly, it’s a shame the quality of the app isn’t consistent with the explore mode yet or that more cities (outside of europe) aren’t available on le walk
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Amazing!

Really an outstanding app. Even if there’s not a curated city guide yet, when you have it open it gives you the history of the town. AND ITS FREE! This is genius, and hope my clients love it just as much!

Could not get a single tour to work

While I love the concept of this app and appreciated all the recommendations from their social media accounts, I could not get a single tour to work. I had planned most of my trip to Paris and London around different Le Walk tours. I tried downloading over WiFi and over data with no success. I tried going to the locations themselves and connecting to their WiFi with no luck. I read all the troubleshooting FAQs and reached out with the virtual tour guide chat with no luck in fixing the issue. Incredibly frustrating as the previews all played just fine! Highly disappointed in Le Walk’s app.
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Response from developer

Hey! First, really want to apologize for the issues you encountered. We work really hard to make sure users have great experiences with the product, and we're sorry to have missed the mark! Sometimes when we see these types of issues, it's to do with device memory/storage. To be sure we'll need to debug your session - please feel free to reach out directly by clicking "Text the CEO" in Settings. Thank you again for your trust, and we share your disappointment. Appreciate you helping us make the product better.

AI SUCKS

False advertising

Response from developer

Hey! Sorry to hear that you were disappointed by the experience. We want our users to have a high degree of satisfaction, and we're sorry it missed the mark. Transparently, as we note, some voices are generative clones of actual guides. We use these clones to i) provide tours in every major language, increasing our product's accessibility globally, as well as ii) correcting the tours whenever things change in the world - that's why Le Walk's tours are always the most up-to-date, even in very tricky places like the Musée D'Orsay. We appreciate the feedback and hope that you're able to give us a second chance.

AI Slop

We did a couple of walking tours over our weekend in Paris - for the most part the tours were good, but we noticed that the guides would randomly change their pronunciation of the Paris suburbs and spoke without consistent rhythm.

AI chatbot in the app revealed the voices used are all AI generated.

The tours ‘may’ be written by a human but I really can’t trust that they are. It was particularly dodgy that it asks you to send the tour guide money after the walking tour.
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Response from developer

Hey! Sorry to hear that you were disappointed by the experience. We want our users to have a high degree of satisfaction, and we're sorry it missed the mark. Transparently, as we note, some voices are generative clones of actual guides. We use these clones to i) provide tours in every major language, increasing our product's accessibility globally, as well as ii) correcting the tours whenever things change in the world - that's why Le Walk's tours are always the most up-to-date, even in very tricky places like the Musée D'Orsay. Our guided tours are all written, painstakingly, by humans. We work with the top guides in every city to put those out, and would not diminish our credibility otherwise. We also compensate them, while still maintaining a totally free experience, like the one you experienced. Please feel free to reach out via the Text the CEO feature in Settings. We'd be glad to address any concerns you have directly. We appreciate the feedback and hope that you're able to give us a second chance.

Perfect!

My whole family enjoyed

Perfect tour!

I am a certified tour hater. I love this app and the tours it provides. Each tour has a blend of history and personal anecdotes.

Efficient

It was hard to use at first as I didn’t understand if I needed to be in a particular landmarks before direction and tour starts. It was confusing to get direction from my hotel to the first landmark. And it sometimes doesn’t tell you when you’ve passed the direction and does not redirect until u actually start from where you started from. I was able to use google maps to get to the first landmark and used le walk after.

Despite these challenges, it was helpful when I got the hang of it. I really enjoyed the stories behind the buildings which made me appreciate my adventure more. It even gives more information about streets before you get to the destination which made it even more sentimental
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The Future of Travel

I’m not one to regularly write reviews, much less a 5-star review. I discovered Le Walk on TikTok as I was preparing to spend a month in Paris while on sabbatical. I wanted to make the most of the city with the time I did have before returning to the “real world.” Le Walk not only met but exceeded all my expectations. I felt like I truly got to know the city and more. I finished every guided tour feeling inspired. The user interface felt intuitive, simple, and to the point. Additionally, through the creators in the app and on social media, Le Walk gave me so many recommendations that made my experience better! My only complaint is I wish I had known about the other cities for my previous trips and that there was Tokyo, Kyoto, and Osaka for my future trips! Thank you, Le Walk for giving me an unforgettable experience.
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