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Île-de-France Mobilités

Île-de-France Mobilités

Official IDF Transport App

4.2K ratings
433 reviews
#34 in free Navigation
✈️ Travel
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • January 27, 2012
  • August 11, 2026

Features

Developer

Ile de France Mobilites
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Île-de-France Mobilités screenshot #1 for iPhone
Île-de-France Mobilités screenshot #2 for iPhone
Île-de-France Mobilités screenshot #3 for iPhone
Île-de-France Mobilités screenshot #4 for iPhone
Île-de-France Mobilités screenshot #5 for iPhone
Île-de-France Mobilités screenshot #6 for iPhone
Île-de-France Mobilités screenshot #7 for iPhone
Île-de-France Mobilités screenshot #8 for iPhone
📊no. 34
Charts↘︎
📌Ready
Reviews summary↘︎
⭐433
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 weeks
Updates frequency↘︎
🖼️Get Icon
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About

This app provides comprehensive public transport information and ticketing for the Île-de-France region. Plan your journeys, purchase digital tickets, and manage your transport passes all in one place. Stay updated on real-time schedules and disruptions for seamless travel.

✓Digital ticket purchase
✓Navigo pass management
✓Real-time route planning
✓Schedules and traffic information
✓Alternative transport options
✓Disruption alerts
Show original description

What users say

Summarized from real user reviews of Île. Based on 4.2K reviews and a 4.7/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Navigation app.

Positive things

  • 🚀Easy to use
  • 💡Convenient for travel
  • 🚀Quick to get and easy to use

Negative things

  • 🐛Buggy and unreliable
  • 🚫Not user-friendly for tourists
  • 🚫Confusing and complicated
  • 💰Charges money but doesn't deliver tickets
  • 🚫Doesn't work as advertised
See all reviews
+1

What's New in Île

10.0.0

August 11, 2026

NEW! The Île-de-France Mobilités app keeps evolving! You can now: Digitize your Annual Navigo pass on your smartphone Rematerialize your Annual Navigo pass back onto a physical card Thank you for using the app!

More

Charts

Top Free

📊 34

Navigation

The app has maintained its position at 34 recently.

Last updated on August 13, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Lost money twice

Doesnt work well
JoaochesineJoaochesine

Navigo recharge

Thres bien
HarjinderkaurHarjinderkaur

Response from developer

Bonjour Harjinderkaur, je vous remercie pour votre message. Heureuse que l'app vous apporte satisfaction. Bonne journée, Maja de l'équipe Île-de-France Mobilités.

USA travelers

This app would not validate my email and at different times would not accept my phone number as valid, could not create an account after multiple attempts
Igorj21Igorj21

Easy to use 💛

Very Useful
Kimberley WideKimberley Wide

App did not work

Wouldn’t even let me make an account, don’t know why it would have even locked me out and wouldent even go back a screen
yeetusmiccleetusyeetusmiccleetus
See 428 more reviews

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User experience

🐞

Reported Bugs

5 issues

App freezes during ticket purchase

Bug

Tickets don't load properly in wallet

Bug

Account creation issues

Bug

Inconsistent error messages

Bug

Incompatible with older iOS versions

Bug
✨

Requested Features

4 requests

Allow account creation without French phone number

Feature

Improve ticket purchasing and loading process

Feature

Integrate with contactless payment

Feature

Provide better support and refund options

Feature

FAQ

What does the Île-de-France Mobilités app do?

The app assists users with daily travel in the Île-de-France region by providing route planning for various transport modes, real-time schedules, traffic information, and the ability to purchase digital tickets and manage transport passes like Navigo. It aims to make organizing and undertaking journeys easier.

What types of tickets can I buy through the app?

You can purchase various tickets including Metro-Train tickets, Bus-Tram tickets, one-way tickets to/from airports, Navigo daily, weekly, or monthly passes, special fares like the Anti-pollution pass and Paris-Visit Passes, and daily Vélib' passes. Some tickets require specific iPhone models and iOS versions for storage and validation.

How much does the Île-de-France Mobilités app cost?

The app itself is free to download and use. While the app is free, users will need to purchase transport tickets and passes through in-app purchases for their travel needs within the Île-de-France region.

Which devices are compatible with the app and its features?

The app is generally compatible with iPhones. Specific features like storing and validating tickets directly on the iPhone require iPhone Xr and iOS 17.5 or later. Loading tickets onto a Navigo pass requires an iPhone 7 with at least iOS 13, with iPhone XR and XS compatible from iOS 14.5.

What are the main benefits of using this app for travel?

The app allows you to avoid queues at stations by purchasing tickets digitally, plan your journeys with real-time information on public transport, car-sharing, and bicycle routes, and stay informed about disruptions and traffic updates. You can also save favorite destinations and customize your travel preferences.