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Île-de-France Mobilités

Île-de-France Mobilités

Official IDF Transport App

4.8K ratings
465 reviews
#27 in free Navigation
✈️ Travel
🗺️ Navigation
Free

Details

Released
January 27, 2012
Updated
September 24, 2026

Features

Background Location Access

Developer

Ile de France Mobilites
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Île-de-France Mobilités screenshot #1 for iPhone
Île-de-France Mobilités screenshot #2 for iPhone
Île-de-France Mobilités screenshot #3 for iPhone
Île-de-France Mobilités screenshot #4 for iPhone
Île-de-France Mobilités screenshot #5 for iPhone
Île-de-France Mobilités screenshot #6 for iPhone
Île-de-France Mobilités screenshot #7 for iPhone
Île-de-France Mobilités screenshot #8 for iPhone
📊no. 27
Charts↘︎
📌Ready
Reviews summary↘︎
⭐465
Reviews↘︎
📝40+ tags
Tags↘︎
🔄2+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 3 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

This app provides comprehensive public transport information and ticketing for the Île-de-France region. Plan your journeys, purchase digital tickets, and manage your transport passes all in one place. Stay updated on real-time schedules and disruptions for seamless travel.

✓Digital ticket purchase
✓Navigo pass management
✓Real-time route planning
✓Schedules and traffic information
✓Alternative transport options
✓Disruption alerts
Show original description

What users say about Île

Reviews of Île are mostly negative: the Navigation app is rated 4.7/5 from 4.8K App Store ratings. What users like most: easy to use, convenient for travel. Top complaints: buggy and unreliable, not user-friendly for tourists. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 💡Convenient for travel
  • 🚀Quick to get and easy to use

Negative things

  • 🐛Buggy and unreliable
  • 🚫Not user-friendly for tourists
  • 🚫Confusing and complicated
  • 💰Charges money but doesn't deliver tickets
  • 🚫Doesn't work as advertised
See all reviews

What's New in Île

10.0.11

September 24, 2026

NEW! The Île-de-France Mobilités app keeps evolving! You can now access new communication channels during your route search. Thank you for using the app!

More

Charts

Top Free

📊 27

Navigation

The app has maintained its position at 27 recently.

Last updated on October 24, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Account creation too hard

When I try to create an account, I enter all the requested information, validate my email, and select a password. Then a message tells me a “technical error” has occurred and I need to restart the account creation process. I try again, same result. Useless!
LLikesPrivacy

Contorting peoples steal money 50 euros from us !

Have a tickets with my family today at hotel fe Ville station! Stop me after we scan our card ! Lady she look police but she’s not take my passport and ask me quickly to take 50 Euro ! And she said I have kids ticket and I’m not they are stop all peoples they look not french ! Stealing money ! I ask her to call the police 10 min later my wife paid the money due need the passport back and we don’t need touch anyone here it’s so frustrating !! Do better 🤮
Show more
SSimphomixx

Recharge tickets

C’est génial🤩🤩🤩tellement pratique 👍👍👍
SSoussoumomix

Deliberately misleading

Do not try to buy multiple tickets if you’re travelling with other people. It will not work and you have to repurchase the tickets
JJMC802

Can’t create account

Account creation fails right after choosing a password due to unspecified “technical errors” and invites me to restart account creation. Blocked my phone number after they didn’t let me make an account for the third time straight
Aanon_reviewer.FR
See 460 more reviews

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User experience

🐞

Reported Bugs

5 issues

App freezes during ticket purchase

Bug

Tickets don't load properly in wallet

Bug

Account creation issues

Bug

Inconsistent error messages

Bug

Incompatible with older iOS versions

Bug
✨

Requested Features

4 requests

Allow account creation without French phone number

Feature

Improve ticket purchasing and loading process

Feature

Integrate with contactless payment

Feature

Provide better support and refund options

Feature

FAQ

What does the Île-de-France Mobilités app do?

The app assists users with daily travel in the Île-de-France region by providing route planning for various transport modes, real-time schedules, traffic information, and the ability to purchase digital tickets and manage transport passes like Navigo. It aims to make organizing and undertaking journeys easier.

What types of tickets can I buy through the app?

You can purchase various tickets including Metro-Train tickets, Bus-Tram tickets, one-way tickets to/from airports, Navigo daily, weekly, or monthly passes, special fares like the Anti-pollution pass and Paris-Visit Passes, and daily Vélib' passes. Some tickets require specific iPhone models and iOS versions for storage and validation.

How much does the Île-de-France Mobilités app cost?

The app itself is free to download and use. While the app is free, users will need to purchase transport tickets and passes through in-app purchases for their travel needs within the Île-de-France region.

Which devices are compatible with the app and its features?

The app is generally compatible with iPhones. Specific features like storing and validating tickets directly on the iPhone require iPhone Xr and iOS 17.5 or later. Loading tickets onto a Navigo pass requires an iPhone 7 with at least iOS 13, with iPhone XR and XS compatible from iOS 14.5.

What are the main benefits of using this app for travel?

The app allows you to avoid queues at stations by purchasing tickets digitally, plan your journeys with real-time information on public transport, car-sharing, and bicycle routes, and stay informed about disruptions and traffic updates. You can also save favorite destinations and customize your travel preferences.