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Île-de-France Mobilités

Île-de-France Mobilités

Official IDF Transport App

4.3K ratings
442 reviews
#39 in free Navigation
✈️ Travel
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • January 27, 2012
  • September 2, 2026

Features

Developer

Ile de France Mobilites
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Île-de-France Mobilités screenshot #1 for iPhone
Île-de-France Mobilités screenshot #2 for iPhone
Île-de-France Mobilités screenshot #3 for iPhone
Île-de-France Mobilités screenshot #4 for iPhone
Île-de-France Mobilités screenshot #5 for iPhone
Île-de-France Mobilités screenshot #6 for iPhone
Île-de-France Mobilités screenshot #7 for iPhone
Île-de-France Mobilités screenshot #8 for iPhone
📊no. 39
Charts↘︎
📌Ready
Reviews summary↘︎
⭐442
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 weeks
Updates frequency↘︎
🖼️Get Icon
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About

This app provides comprehensive public transport information and ticketing for the Île-de-France region. Plan your journeys, purchase digital tickets, and manage your transport passes all in one place. Stay updated on real-time schedules and disruptions for seamless travel.

✓Digital ticket purchase
✓Navigo pass management
✓Real-time route planning
✓Schedules and traffic information
✓Alternative transport options
✓Disruption alerts
Show original description

What users say

Summarized from real user reviews of Île. Based on 4.3K reviews and a 4.7/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Navigation app.

Positive things

  • 🚀Easy to use
  • 💡Convenient for travel
  • 🚀Quick to get and easy to use

Negative things

  • 🐛Buggy and unreliable
  • 🚫Not user-friendly for tourists
  • 🚫Confusing and complicated
  • 💰Charges money but doesn't deliver tickets
  • 🚫Doesn't work as advertised
See all reviews
+1

What's New in Île

10.0.10

September 2, 2026

NEW! The Île-de-France Mobilités app keeps evolving! You can now access new communication channels during your route search. Thank you for using the app!

More

Charts

Top Free

📊 39

Navigation

The app has maintained its position at 39 recently.

Last updated on September 4, 2026.

User reviews

Most RecentHighest RatedLowest Rated

RATHER NOT SPEAK

RATHER NOT SPEAK
ΔPPΓΣΔPPΓΣ

App won’t let you log in

I created an account, but was unable to log in and the forgot my password feature didn’t work. My wife couldn’t even create an account. This is a terrible app.
Dantoniello77Dantoniello77

Blocked!!

Tried to establish an account, and for some reason I was blocked. Their AI support was no help. Said I needed to email the company, but no email address available. So guess I’ll be downloading Bonjour RAPD instead
twright42twright42

問題を解決して

アカウント作成がそもそもできない。最後のパスワード作成で何回試しても、別のメールアドレス、電話番号を用いても技術的な問題が発生したとなった。
pqmgdtpqmgdt

Response from developer

こんにちは、これらの困難をお詫び申し上げます。ただし、日本はアプリ上でアカウントを作成する権限を与えられている国の 1 つです。携帯電話の技術的特性と分析に使用されるオペレーティング システムを指定して、アドレス https://www。iledefrance-mobilites。fr/aide-et-contacts/nous-ecrire（請求セクション）に書き込むことをお勧めします。ただし、アカウントがなくても交通チケットを購入できることをお知らせします。良い一日をお過ごしください、イル・ド・フランス・モビリテチームのマヤさん。

Got scammed

Ridiculous situation in France that this company scam my 2.55 euro.As I purchase the ticket for metro and load for a god forsaken time, after that I try to reload the page and the whole loading screen disappear. Then I try to look at the metro card in the apple wallet it show 0 ticket
Dih head that got scammedDih head that got scammed
See 437 more reviews

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User experience

🐞

Reported Bugs

5 issues

App freezes during ticket purchase

Bug

Tickets don't load properly in wallet

Bug

Account creation issues

Bug

Inconsistent error messages

Bug

Incompatible with older iOS versions

Bug
✨

Requested Features

4 requests

Allow account creation without French phone number

Feature

Improve ticket purchasing and loading process

Feature

Integrate with contactless payment

Feature

Provide better support and refund options

Feature

FAQ

What does the Île-de-France Mobilités app do?

The app assists users with daily travel in the Île-de-France region by providing route planning for various transport modes, real-time schedules, traffic information, and the ability to purchase digital tickets and manage transport passes like Navigo. It aims to make organizing and undertaking journeys easier.

What types of tickets can I buy through the app?

You can purchase various tickets including Metro-Train tickets, Bus-Tram tickets, one-way tickets to/from airports, Navigo daily, weekly, or monthly passes, special fares like the Anti-pollution pass and Paris-Visit Passes, and daily Vélib' passes. Some tickets require specific iPhone models and iOS versions for storage and validation.

How much does the Île-de-France Mobilités app cost?

The app itself is free to download and use. While the app is free, users will need to purchase transport tickets and passes through in-app purchases for their travel needs within the Île-de-France region.

Which devices are compatible with the app and its features?

The app is generally compatible with iPhones. Specific features like storing and validating tickets directly on the iPhone require iPhone Xr and iOS 17.5 or later. Loading tickets onto a Navigo pass requires an iPhone 7 with at least iOS 13, with iPhone XR and XS compatible from iOS 14.5.

What are the main benefits of using this app for travel?

The app allows you to avoid queues at stations by purchasing tickets digitally, plan your journeys with real-time information on public transport, car-sharing, and bicycle routes, and stay informed about disruptions and traffic updates. You can also save favorite destinations and customize your travel preferences.