Leaders Credit Union User Reviews

What users say

Top reviews

Great

Love the app and the Credit Union.

#1

Thank you for ALWAYS being HELPFUL . I have not EVER had a bad experience in any office branch . A friend of mine steered me to Leaders and I have steered 3 friends to Leaders and no complaints yay ! Keep on keeping on with what and how yโ€™all do โœ๏ธ๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ’Ÿ

Best credit union ever

My mom opened an account for me before leaving for college over 40 years ago. My account is still active to date. Excellent service. Never had an issue. Always professional and patient. Have referred several people to join membership since then.

Just the basics

This app is clean and ruthlessly functional. Everything I need and nothing I donโ€™t. Exemplary.

Great App!

The Leaders app is super intuitive, clean, and easy to use. Very thankful for the easy access to my money and statements. Being able to transfer money and view my e-statements at the click of a button has been very helpful many times!

Works great!

User friendly, works fast and has everything I need.

Convenient, reliable and easy to use

Iโ€™ve really enjoyed this app. Especially all of the financial wellness tools built into it. I can do all my banking right from my phone no matter where I am. Super convenient and easy to navigate.

Best financial app Iโ€™ve seen, Leaders is Exceptional in Every Way!!

Leaders is relationally saavy and offers incredible banking services, all while moving the community forward!!

Outstanding service

Both in person and online outstanding credit union.

They only display one and only one positive comment.

A nightmare. Looking for a new bank.

Best ever!!

The dyersburg branch is the best!! Every employee that I have met is amazing from opening an account to buying a house. Thank you!

Update as of July 16th

Hard and confusing to use.

Courtesy and Convenience

Everyone is friendly and I love the professional services and the Mobile App is easy and convenient to use.
Mrs D

Lack of option

Very dissatisfied that a member cannot transfer money to another member via app. You can send money to outside accounts but they donโ€™t trust you to send money to a fellow member?

More Suited to 2014 than 2024

The app does a few things and, what it does, it does well. However, it is missing a host of features that are standard for even mid-size financial institutions. For anything non-standard, they continue to funnel you to overworked, unpleasant call center employees.

Love Leader's

We love Leader's and their app.

Joint Account Issue

If you have a joint account with your spouse, only the person that setup the account can see the transactions. The other person can only see the balance. You must log in as your spouse in order to see transactions. This defeats the purpose of a joint account.

Leaders is Exceptional in Every Way!!

Leaders is relationally saavy and offers incredible banking services, all while moving the community forward!!

Keeps Constantly Asking for Feedback

So here you go

Excellent Member Service

Leaders is always there to meet all our financial needs.