Great customer service
Jonquil and Jasmine at the White Hall branch are great at helping me navigate the Simmons app.
Pastor
Awesome
It’s the people
When you have to deal with anyone really it’s always better when they are actually pleasant to deal with and so far, everyone at the bank has been pleasant
Bill Pay
I have wanted not be able to look at all of my bill on my phone and pay and make changes. I can’t.
Mobile deposit is flawed
The mobile deposit in this app is the worst in all of the banking apps I have used. It relies on the user to take a good picture of the check, which is really hard to do. Other banking apps detect the check features and take the picture once for you once it can see everything. Also Simmons requires you to write for mobile deposit to their bank. What happens when the deposit fails and I want to deposit this in another bank. Other banks don’t require this on the checks.
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