Simmons Bank Reviews: Is It Legit?

Customer Experience

Positive experience61.7% of reviews
Neutral5.2% of reviews
Negative experience33.1% of reviews

~ Based on 248 written reviews from the US App Store.

What users say about Simmons Bank

Is Simmons Bank Safe?

Simmons Bank appears safe based on user ratings. AppsHunter Safety Score for Simmons Bank is 96/100.

This assessment is based on 55,187 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.6% of ratings point to a safe experience
1.9% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 54,766 App Store ratings for Simmons Bank.

Is Simmons Bank Legit?

Simmons Bank appears to be a legitimate app. AppsHunter Legitimacy Score for Simmons Bank is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible

Terrible

Very helpful and kind

This is a great bank. I am elderly and Simmons Bank helps me to understand my banking experience thank you

Simple Is Way Better

Having dealt with several banking apps over time, I just want to say that y’all’s app is by far the best one I’ve used. It’s simple, practical, straightforward, and gets the job done without making you jump through a bunch of hoops just to accomplish one specific task. I appreciate y’all and the service you provide, and I look forward to banking with you for a long time!
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Be Bank

Simmons has been my bank for over 20 years. They provide great customer service and are available when I need to contact them.

Nixa Branch bank is the best bank ever!

I love my bank. They always know my name and banking needs.

Wouldn’t use

Mobile deposits very limited have tried calling to raise the monthly limit and they only raise for the month of app is super glitchy always got a bug or down never satisfied when using the app

Crashing

The app keeps crashing as soon as I open it. It was working fine yesterday. Please fix it.

Great app

Loving the app

Helpful

Ashlynn was very helpful setting up my bill pay!

Management

Best bank ever

Simmons app

The app is 100% easier and way more helpful than speaking to a bank employee. They can’t look into the same things you can see on the app. You can check years worth of transactions, when in the bank they can only go back so far.

Service with a smile!

We appreciate the convenient online banking and brick and mortar availability of you need it. Saturdays they are busy, but quick, efficient, and friendly!

Great customer service

Jonquil and Jasmine at the White Hall branch are great at helping me navigate the Simmons app.

Pastor

Awesome

It’s the people

When you have to deal with anyone really it’s always better when they are actually pleasant to deal with and so far, everyone at the bank has been pleasant

Bill Pay

I have wanted not be able to look at all of my bill on my phone and pay and make changes. I can’t.

Mobile deposit is flawed

The mobile deposit in this app is the worst in all of the banking apps I have used. It relies on the user to take a good picture of the check, which is really hard to do. Other banking apps detect the check features and take the picture once for you once it can see everything. Also Simmons requires you to write for mobile deposit to their bank. What happens when the deposit fails and I want to deposit this in another bank. Other banks don’t require this on the checks.
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Bank i like it great job

I love it

Helpful

All was so helpful to get you where you need to be. Thank you

Five stars

Simmons bank is the best ever. I love the ladies that work there. They have the nicest blouses ever