Leap formerly JobProgress

Leap formerly JobProgress

A Platform for Pro Contractors

108 ratings
45 reviews
Free

Details

Released
December 15, 2015
Updated
October 19, 2026

Features

Background Location Access

Leap formerly JobProgress screenshot #1 for iPhone
Leap formerly JobProgress screenshot #2 for iPhone
Leap formerly JobProgress screenshot #3 for iPhone
Leap formerly JobProgress screenshot #4 for iPhone
Leap formerly JobProgress screenshot #5 for iPhone
Leap formerly JobProgress screenshot #6 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

This app is a CRM and project management tool designed for home improvement contractors. It helps businesses manage jobs from start to finish, improve efficiency, and enhance customer experience. It offers features for staff management, customizable workflows, digital estimates, and customer communication.

✓CRM and project management
✓Staff and subcontractor management
✓Customizable project workflows
✓Digital estimates and contracts
✓Customer communication tools
✓Labor and materials pricing library
Show original description

What users say about Leap formerly JobProgress

See all reviews

What's New in Leap formerly JobProgress

3.65.0

October 19, 2026

What's new in 3.65.0 • Documents 2.0: attach PDF files to a document while you build it. • Messaging: when a customer hasn't given SMS consent, you now see a clear message with a direct link to the consent setting. • Addresses: when you add a lead, the City field now fills in the correct city, including addresses where Google returns only a township or neighborhood. • Documents: line breaks inside table cells are kept after you edit a document on mobile, so the table looks the same on web. • Appointments: fixed some appointments that opened as "No Appointment Found" even though they open on web.

More

User reviews

SLOW

Overall good idea but terrible execution. The app is so slow. Uploading or saving images or files—very slow. Needs an update ASAP. So many bugs, crashes, and overall issues. I see many other reviews saying the same thing so I doubt the creators will listen but I’ve already talked to my company about switching. Very frustrating. 2 stars.
Show more

Bad customer service

Not good. Poor platform.

CAMERA ISSUE

For some reason, whenever my job reps try to take pictures in the Leap app, it glitches out really bad. Sometimes it’ll even shut them completely off the app.

Great in Theory but a lot of issues

Update: 10/2025. Not much has changed, still have to delete and redownload leap for it to work. Job Progress/Leap has a really nice system for smaller companies but there are always issues. Always have to redownload the app to fix bug issues. Some options disappear from drop down menu from day to day. App options are different from desktop options. This company was purchased by leap, our monthly rate went up with zero notifications only to have a worse less functional program. We are searching for newer crm options as this place has a lot of work to do and needs to really work on back end problems faster.
Show more

Came a Long Way

System has come a long way. Originally tool was great, then it appeared to fall off, but now with new leadership the system is really starting to be cleaned up appropriately and the bugs are occurring less and less with each update! Looking forward to the future.

User experience

🐞

Reported Bugs

47 issues

App glitches out when taking pictures

Bug

App shuts down completely when taking pictures

Bug

App needs to be deleted and redownloaded to work

Bug

Options disappear from drop-down menu

Bug

App options differ from desktop options

Bug

Unable to view documents saved to files

Bug

Lost ability to locate files by search function

Bug

Photos take forever to load

Bug

App crashes daily

Bug

Documents sometimes don't upload

Bug

Software is glitchy and slow

Bug

Doesn't work well on tablets

Bug

QB integration is terrible

Bug

Zapier integration is terrible

Bug

Estimates don't communicate/translate to proposal templates

Bug

Measurement calculations are flawed

Bug

Takes a ridiculously long time to load pages

Bug

App needs to be deleted and re-downloaded repeatedly

Bug

Hours to upload a few pictures

Bug

No update in over a year, then update had bugs

Bug

Numerous glitches in the new version

Bug

Taken away relied-upon tools

Bug

Issues reported to support not resolved

Bug

Crews can no longer complete tasks on mobile app

Bug

Cannot copy and paste from received emails or when sending emails

Bug

Cannot paste anything when sending an email

Bug

Cannot upload emailed attachments

Bug

Cannot see at a glance when appointments were made

Bug

Cannot edit appointments directly from customer manager

Bug

Cannot search directly from customer manager list

Bug

Cannot open existing customer files

Bug

System texting has been down for months

Bug

Email sending fails regularly

Bug

Picture upload is hit or miss, causes shutdowns

Bug

Scanning documents causes regular app shutdowns

Bug

App gets frozen or something

Bug

Cannot type on the body of an email

Bug

Address entry will not save

Bug

Manually update price for each job for numbers to show in reports

Bug

Autofill address feature works 50% of the time

Bug

Quickbooks integration is terrible

Bug

Add button is unresponsive

Bug

Cannot go back when 'add' button is unresponsive

Bug

Uploading photos or saving proposals with photos takes forever

Bug

Photo functionality mixes work and personal photos

Bug

Additional clicks needed for basic functions

Bug

App shuts down while creating a proposal without saving

Bug
✨

Requested Features

5 requests

Ability to annotate photos

Feature

Simple text adjustments when preparing contracts

Feature

Dark mode option

Feature

Advanced analytics dashboard

Feature

Store job photos in a separate folder named JobProgress

Feature

FAQ

What does Leap do?

Leap is a CRM and project management app designed for home improvement contractors. It helps businesses manage jobs, improve efficiency, and enhance customer experience by moving operations off paper and into a digital platform.

What are the key features of Leap?

Key features include staff and subcontractor management, customizable project workflows, production management, full job details with documents and photos, customer text and email communications, labor and materials pricing, measurement capture, and digital estimates and contracts.

How much does Leap cost?

A Leap subscription is required to use the app. Specific pricing details can be found by contacting the provider or visiting their website.

What industries does Leap serve?

Leap proudly serves a wide range of industries including roofing, exteriors and siding, painting, decking, plumbing, windows & doors, remodeling, kitchen & bath, and concrete coatings, among others.

Can Leap integrate with other tools?

Yes, Leap integrates with various popular tools and platforms such as SalesPro, EagleView, SRS RoofHub, Angi Leads, and Zapier, allowing for a connected workflow.