Leap Top Up User Reviews

Leap Top Up
Leap Top Up
National Transport Authority

Customer Experience

Positive experience24.5% of reviews
Neutral5.7% of reviews
Negative experience69.8% of reviews

~ Based on 53 written reviews from the US App Store.

Is Leap Top Up Safe?

Leap Top Up has mixed safety signals based on user ratings. AppsHunter Safety Score for Leap Top Up is 62/100.

This assessment is based on 42 user ratings, with an App Store average of 2.9/5.

Safety Analysis

42.9% of ratings point to a safe experience
7.1% of ratings suggest some concerns
50.0% of ratings point to a risky experience

~ Based on 42 App Store ratings for Leap Top Up.

Is Leap Top Up Legit?

Leap Top Up appears to be a legitimate app. AppsHunter Legitimacy Score for Leap Top Up is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great idea poor execution

My card won’t read on this repeatedly saying to place if flat and not giving me a another clear way to do it, I love the idea I would make it so you can create a account and then it automatically sends a updated balance on all your saved cards

Card Type Option

The app is no use as it keeps failing payment saying check card type but doesn’t give you anywhere to select the card type!

Хєрь галима

Гірше тої карти нема куда

Functional

Reliable so far! No issues on iPhone 13 Pro (a 5-year old phone at this point)

Don’t scan the card

When you need to top app card it’s jast don’t want to scan in the most needed moment

Doesnt work half the time

The scanner doesn’t work half the time on iPhone and when trying to top it up, it fails consistently. One day I hope Ireland can just move to tap to pay! It would be much more convenient !

Проблема

Не сканує картку

I cant make payment

When I try to pay by card it fails and gives me an error to please select the correct card type. But there is no menu to select any card type.

Scanner geht nicht

Leider kann ich seit dem neustem Update meine Karte nicht mehr scannen. Ich hatte nichts eingestellt gehabt oder geändert. Auch mit WLAN funktioniert es nicht. Und ich hatte vermehrt Benachrichtigungen erhalten, dass ich die App aktualisieren sollte, obwohl es schon lange war. Aktuell ist das nicht mehr der Fall aber das Problem mit dem Scanner ist immer noch da. Hab ein iPhone 13 mini mit neuster Version.
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Honestly solid

The TFI payment system obviously needs a rework, and hopefully in a few years the contactless payment system will be implemented. But this app itself is actually pretty solid. It almost always works for me, and when it doesn’t, the issue seems to be with my phone or iOS itself, not this app. In light of that, I consider the other reviews of it to be unjustly harsh. I like being able to easily see the transaction history and top up with such little effort — plus seeing how much time is left on the TFI 90-minute fare since you first tapped on is very helpful. So all-around, I’d say this is a good app — and to the developers, thanks for making it!
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Needs an update

Would be nice to purchase tickets directly off the app without a card ; even nicer if we could use our iPhones for tap to pay on Public transportation like the rest of Europe.

Very bad public transport

You cancel buses for a minute. And this happened twice. It's been an hour and 15 minutes. We've been waiting for a bus. The worst public transport system in the world is in Ireland. You are a disgrace, you have no shame.

Very good!!

Very good and easy way to to up! Good app

NOT WORKING

It just freezes all the time

Leap

Works well. Great for top up and statistics.

Top up always times out!

Fails to do the key thing it is meant to do. Nice nfc interaction though

Exceptional

I’m from the USA and got a Leap Card before my trip to Dublin. Your transit system should be the envy of the world. I wish we had something like this in San Francisco.

Only one working feature

This app is only helpful to check the balance on your leap card, and from what I’ve seen in the reviews, some can’t even do that.

Every time I try to “top up” the card (the central feature of the app, as the name would suggest), the payment system buffers and fails, regardless of the internet connection.

Great idea for an app though.
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Un app veramente pessima !

Non funziona nessuno scan nonostante abbi provato tantissime volte ! Inoltre mi dice che non ho più risi duo nonostante abbia caricato 20 euro ! Siete dei ladri vergognosi! 😡

When Apple Pay

This app hasn’t seen an update in ages. We want Apple Pay integration.