No reply
Your response to my inquiry is very slow. Also I haven’t received the password reset link after I requested a lot!!
Scaaaam
Don’t use this f…ing app
Charge issue and bugs
I’ve been charged 3 times the annual value subscription and the app is so full of bug that I can’t cancel the subscription.
The option doesn’t exist nether in app or the web.
The AI chat also has a lot of malfunctions, don’t recognize the speech, stops working…
Good idea but need a lot of improvements.
The option doesn’t exist nether in app or the web.
The AI chat also has a lot of malfunctions, don’t recognize the speech, stops working…
Good idea but need a lot of improvements.
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解約できない
解約しようとしてもできない、本当に何度も引き落としが続く最悪アプリ
환불요청
구독취소요청했는데 또 결제가 되서요
확인하고 환불처리 부탁드립니다
어플 자체는 좋지만 요새 바빠서 사용을 못하고 있습니다
지금 몇달째 계속 빠져나가고 있던데 모두 환불처리해주세요
확인하고 환불처리 부탁드립니다
어플 자체는 좋지만 요새 바빠서 사용을 못하고 있습니다
지금 몇달째 계속 빠져나가고 있던데 모두 환불처리해주세요
Terrible App! They Keep Charging After Cancellation!
Absolutely terrible app and one of the worst subscription experiences I’ve ever had!
This app is practically useless. It is slow, frustrating, poorly designed, and constantly struggles with basic tasks. The AI is unimpressive, the functionality is disappointing, and the service provides nowhere near the value it promises. A complete waste of time and money!
But the biggest problem is the billing!
I requested cancellation of my subscription approximately THREE WEEKS AGO, and they are STILL charging my credit card $16.63 EVERY SINGLE WEEK!
Their system acknowledges my cancellation request but keeps saying it is being processed. Three weeks to cancel a subscription? Seriously? How is that acceptable?
Why does a company need weeks to process a simple cancellation while continuing to collect customers’ money?
Customer support is practically nonexistent. Getting meaningful assistance or resolving the billing problem seems impossible.
I am now forced to contact my credit card company to dispute these charges because the developer has failed to resolve the situation.
This is completely unacceptable and shows an appalling lack of respect for paying customers.
I strongly regret installing this application and giving this company my payment information.
My advice: STAY AWAY FROM THIS APP! Do not waste your money or trust this company with your subscription.
I demand immediate cancellation, a refund of all charges made after my cancellation request, and an end to these recurring payments.
ONE STAR IS TOO GENEROUS!
This app is practically useless. It is slow, frustrating, poorly designed, and constantly struggles with basic tasks. The AI is unimpressive, the functionality is disappointing, and the service provides nowhere near the value it promises. A complete waste of time and money!
But the biggest problem is the billing!
I requested cancellation of my subscription approximately THREE WEEKS AGO, and they are STILL charging my credit card $16.63 EVERY SINGLE WEEK!
Their system acknowledges my cancellation request but keeps saying it is being processed. Three weeks to cancel a subscription? Seriously? How is that acceptable?
Why does a company need weeks to process a simple cancellation while continuing to collect customers’ money?
Customer support is practically nonexistent. Getting meaningful assistance or resolving the billing problem seems impossible.
I am now forced to contact my credit card company to dispute these charges because the developer has failed to resolve the situation.
This is completely unacceptable and shows an appalling lack of respect for paying customers.
I strongly regret installing this application and giving this company my payment information.
My advice: STAY AWAY FROM THIS APP! Do not waste your money or trust this company with your subscription.
I demand immediate cancellation, a refund of all charges made after my cancellation request, and an end to these recurring payments.
ONE STAR IS TOO GENEROUS!
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Betrüger
Abo gekündigt und trotzdem jeden Tag buchen Geld von meinem Bank 14,24€.. Fall bei Bank gemeldet
Terrible
I started with a free trial, but I ended up being charged. I canceled the subscription after just one day. However, a recurring "Pro" subscription was set up without my knowledge, and I am now being charged the Pro fee every single week. There is no visible button to cancel this recurring subscription. I have sent several requests to cancel, but I have received absolutely no response. Do not use this service under any circumstances.
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CROOKS
Turkish CROOKS : Anil Simsek and Adnan Naeem of
GETLUCIDA. Turkey country of Scammers!
GETLUCIDA. Turkey country of Scammers!
Arnaque
Je me suis faite également arnaquée. De la gratuité, j’ai accepté à 4,99 qui est passé à 16,63 PAR SEMAINE sans être prévenue!!!! Je viens de le découvrir. Une arnaque. J’ai écrit. Pas de réponse.. J’espère être remboursée!
환불 부탁드립니다.
10/7 연간 이용권을 구독 하였으나 제 계정에서는 확인 되지 않습니다. 또한 제 계정은 3일 무료 체험학습 위클리로 되어 있습니다. 뭔가 시스템 착오가 있는 거 같으니 제가 결제한 금액 환불 부탁드립니다. 또한 여러 차례 고객센터 이메일과 앱에 컨택포인트를 통해서 연락하였으나 회신을 받지 못하여 리뷰 게시판에 제 문의 드리니 확인후 환불 처리 부탁드립니다. 감사합니다.
Terrible Experience – No Refund and No Response from Customer Support
I would never recommend this app to anyone. In my experience, it has been nothing but a scam!
They took money from my account without providing the service I expected. I changed my mind on the very same day and immediately emailed them requesting a refund and cancellation, but they never responded.
It has now been over a month, and despite all my efforts, I still haven’t received my money back or even a confirmation that my subscription has been cancelled.
Please be careful before purchasing this subscription! It may automatically renew and charge you again, and getting your money back can be extremely difficult. I am still trying to resolve this issue, and the company has completely ignored my requests.
Think twice before subscribing. Based on my experience, I deeply regret purchasing this app.
They took money from my account without providing the service I expected. I changed my mind on the very same day and immediately emailed them requesting a refund and cancellation, but they never responded.
It has now been over a month, and despite all my efforts, I still haven’t received my money back or even a confirmation that my subscription has been cancelled.
Please be careful before purchasing this subscription! It may automatically renew and charge you again, and getting your money back can be extremely difficult. I am still trying to resolve this issue, and the company has completely ignored my requests.
Think twice before subscribing. Based on my experience, I deeply regret purchasing this app.
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金返して，更新を確実に止めて、コミュニケーション取れる人対応して
どこが無料ですか?広告と全く違い残念です。まだ無料期間中ですが解約するところがありません。来年度からの更新は止める申請をしましたが，，いつ確定しますか？また30日間無料保証期間中です。なんなら購入した日から返金対応のメールを送っています。早くメールに返信をして，返金してください。そして更新を止めてください。
解約できない
無料期間中にアプリ内でサブスクを解約したが、無料期間が終わると支払いを請求され、クレジットカードで自動決済されました。アプリ内でサブスク解約をしたが、何日経っても｢リクエストを処理中です｣と表示され、一向に解約されない。どうすればいいのかわからない。このようなことが多数発生してるため、迅速に対応してほしい。
Bravo
Excellente Application
Frustrationg and scam
Cancelled my subscription, but its still pending cancellation.. charged me twice after that
환불 부탁드립니다.
10/7 연간 이용권을 구독 하였으나 제 계정에서는 확인 되지 않습니다. 또한 제 계정은 3일 무료 체험학습 위클리로 되어 있습니다. 뭔가 시스템 착오가 있는 거 같으니 제가 결제한 금액 환불 부탁드립니다. 또한 여러 차례 고객센터 이메일과 앱에 컨택포인트를 통해서 연락하였으나 회신을 받지 못하여 리뷰 게시판에 제 문의 드리니 확인후 환불 처리 부탁드립니다. 감사합니다.
Scam
Impossible to cancel the subscription.
There is no option to cancel the subscription through their website or app. I tried repeatedly to find a way to cancel, and I also contacted customer support, but nobody responded. Meanwhile, I continued to be charged every week.
I eventually had to cancel my bank card just to stop the recurring charges. This is extremely frustrating and unacceptable. Customers should not have to cancel their entire card because a company does not provide a working cancellation option.
I do not recommend this service
There is no option to cancel the subscription through their website or app. I tried repeatedly to find a way to cancel, and I also contacted customer support, but nobody responded. Meanwhile, I continued to be charged every week.
I eventually had to cancel my bank card just to stop the recurring charges. This is extremely frustrating and unacceptable. Customers should not have to cancel their entire card because a company does not provide a working cancellation option.
I do not recommend this service
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Turkish CROOKS
Turkish CROOKS STOP THEFT
환불요청
구독하고 30일간 환불 가능하다고 나와있어서 해봤는 데, 저는 잘맞지않는것 같아 환불요청드립니다. 처리 완료까지 얼마나 걸리는지 확인 부탁드립니다. 앱에서 문의도하고 취소요청도 했는데 계속 묵묵부답입니다.이런경우는 처음보내요
