No longer works
Response from developer
Hey there, Thank you for taking the time to share this feedback, and I’m sorry to hear you’re running into issues with the app not starting properly. I understand how frustrating it is when the play function just keeps spinning and returns to the same screen. To help us look into this further and get this resolved for you, please reach out to us at support@beginlearning.com with your account details and a brief description of the issue. Our team will be happy to assist and investigate what’s happening.🙂
Crashes and freezes
Response from developer
I'm truly sorry for any inconvenience. Your experience is very important to us, and we genuinely appreciate your feedback. Please don’t hesitate to let us know how we can make things right. We’re here to help in any way we can. Please send us an email at support@beginlearning.com
No
Response from developer
I'm truly sorry for any inconvenience. Your experience is very important to us, and we genuinely appreciate your feedback. Please don’t hesitate to let us know how we can make things right. We’re here to help in any way we can. Please send us an email at support@beginlearning.com
Nothing happens?
Helps my toddler go to sleep
Response from developer
Thank you for sharing your feedback — we truly appreciate it! We're glad to hear your daughter enjoys the stories, and we understand your concern about in-app purchases being tempting for little ones. We're always working to improve the app experience for families, and your input helps us do that. In the meantime, you might consider enabling parental controls or purchase restrictions on your device to prevent accidental purchases — many parents find this helpful. We're so happy to be a part of your child’s storytime routine, and we’ll take your comments into consideration as we continue to improve. Thanks again, and all the best on your learning journey!
