Crashes and freezes
Response from developer
I'm truly sorry for any inconvenience. Your experience is very important to us, and we genuinely appreciate your feedback. Please don’t hesitate to let us know how we can make things right. We’re here to help in any way we can. Please send us an email at support@beginlearning.com
No
Response from developer
I'm truly sorry for any inconvenience. Your experience is very important to us, and we genuinely appreciate your feedback. Please don’t hesitate to let us know how we can make things right. We’re here to help in any way we can. Please send us an email at support@beginlearning.com
Nothing happens?
Helps my toddler go to sleep
Response from developer
Thank you for sharing your feedback — we truly appreciate it! We're glad to hear your daughter enjoys the stories, and we understand your concern about in-app purchases being tempting for little ones. We're always working to improve the app experience for families, and your input helps us do that. In the meantime, you might consider enabling parental controls or purchase restrictions on your device to prevent accidental purchases — many parents find this helpful. We're so happy to be a part of your child’s storytime routine, and we’ll take your comments into consideration as we continue to improve. Thanks again, and all the best on your learning journey!
No Response
Response from developer
We're sorry to hear about your experience. We'd like to hear more about what went wrong so we can address the issue. If you are experiencing any trouble with the app or subscription please contact us via email at support@beginlearning.com.
Does not work at all
Response from developer
I'm really sorry to hear about the trouble you're having with the app. That definitely doesn’t sound like the experience we want you to have. Could you try restarting the app or reinstalling it to see if that helps? If you're still having issues, please reach out to our support team directly, and we'll do everything we can to get it fixed for you as quickly as possible. Thank you for your patience!
App won’t work
App won’t load any content
Doesn’t work
And now, It will show videos but won’t allow any games to be played.
I also can’t access the parent information on the back end and emailed the company 2 days ago. If you are paying monthly for a subscription, it should work From day 1.
Response from developer
I'm so sorry to know that you're having a hard time accessing what you've paid for. For better assistance kindly shoot us an email at support@learnwithhomer.com
Some lessons are distorted
Response from developer
We appreciate you bringing the situation to our attention and apologize for the disappointment. This is never the Learn with Sesame Street experience we want for you. Please contact us at support@learnwithhomer.com for additional assistance.
CREEPY BIG BIRD STORY
Response from developer
Hello -- Thank you for letting us know about this! Our team has been made aware of this and is currently investigating! In the meantime, please contact us at support@learnwithhomer.com if you need additional assistance.
Waste of money
Response from developer
Hello -- We appreciate your feedback and apologize for the disappointment. We are so sorry that the Learn with Sesame Street experience was not what you expected, our HOMER app may be what you were looking for instead. Please contact us at support@learnwithhomer.com for additional assistance.
Switch and bait
Response from developer
Hello, your original purchase should cover the content. Please contact us at support@beginlearning.com and we’ll be happy to help you resolve your issue and restore your content.
Games won’t load
Response from developer
We're sorry that you're having trouble. Please reach out to us at support@beginlearning.com so we can get this resolved!
Crashes constantly
Crashes constantly
Response from developer
Hello - We're sorry to hear you're experiencing issues. Please reach out to support@learnwithhomer.com for troubleshooting assistance.
No sound.
Games Won’t Load
A ton of fun!
App not loading
Response from developer
Hello there -- I'm sorry for the technical issues. Please reach out to us at support@learnwithhomer.com for additional assistance.
