Legacy Bank Mobile User Reviews
Customer Experience
~ Based on 19 written reviews from the US App Store.
What users say
Summarized from real user reviews of Legacy Bank Mobile. Based on 941 reviews and a 4.8/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 👍Convenient and easy to use
- 🚀Great mobile banking experience
- 💯Excellent community bank with personal service
- 🏆Hometown banking with great people
- 🔒Secure and reliable
Negative things
- 🐛Face ID/fingerprint login issues
- 🐛Frequent app crashes
- ⏱️Delayed external transfer processing
- 💳Fees for using non-network ATMs
Is Legacy Bank Mobile Safe?
Legacy Bank Mobile appears safe based on user ratings. AppsHunter Safety Score for Legacy Bank Mobile is 96/100.
This assessment is based on 941 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 941 App Store ratings for Legacy Bank Mobile.
Is Legacy Bank Mobile Legit?
Legacy Bank Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Legacy Bank Mobile is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
This banking system is the best
My father passed away recently, and he had been a customer of Colwich State Bank (Legacy) since the ‘60s. My folks had a trust and safe deposit box. I want to shout out to Megan Deters and the Branch Mgr (sadly, I don’t know her name) at Central & Tyler Rd for their compassion and professionalism in helping my brother and me settle Pop’s accounts! Times like this are not fun, and cleaning out your folks’ accounts seem greedy and selfish in face, yet Megan understood. She never twitched, and she took action. Thanks to her professional actions, I will be keeping my inheritance at Legacy in CDs soon. I am also blessed to have Brad Yeager as a great friend and business mentor, and I thank him for finally giving my Pop a ‘free’ toaster in 2019 that he complained he never got back in the ‘60s!!❤️❤️ Hometown banking is the way to go, keep money local Wichita!!! The Alvin & Judith Beat family thank you deeply! Dan and David Beat
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Would like to see this added
Have to use credentials to login Face ID no longer working.
I submitted an external transfer request at 1:32 CDT for same day transfer. It would not accept it and I had to schedule the transfer for the next business day.
Great people make a great bank. You people make banking fun. This mobile app is so intuitive and is a pleasure to use.
Just like the web-based version the app is just as good! Very convenient and easy to use! Everything you need!
This app gives me on the go access to all of my accounts, making it easy to transfer money between them or check a balance. The mobile check deposit feature is nice too.
would like transactions color coded for easier viewing. such as green for credit and red for debit. also the app icon could use an upgrade, it looks like some kind of gambling poker game app from 10years ago. otherwise very little app glitches and fairly easy to navigate, very user friendly overall!
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I’ve been around since Colwich State Bank Days! Legacy Bank offers the same great Experience and Great People.
Very good app until just recently, it started crashing every time I try to sign in.
Crashes every time i sign in to view my account.
10/10
Two Thumbs Up!!!
This is the best place to bank at and this mobile app really makes things convenient.
I use on the iPhone and App works perfectly.
Legacy Bank is a great community bank that offers you everything the big box banks have to offer. I bank here because I get personal service when I need it. They listen to their customers and continue to strive to do better with their offerings and their service to their customers. Their mobile app works great for me!
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Works good. Has trouble keeping my finger print ID enabled and won’t always login easily. Wish the All Point ATMs at QuikShop wouldn’t charge me a fee...
App has glitches all the time. For me it only seems to work about 75% of the time. There’s no customer service on weekends if you have any issue with your banking, which usually seems to revolve around and issue with the Mobil app. Even when I uninstall and then reinstall I still have issues. If the Mobil aspect is a big part of deciding where to bank then don’t use legacy. On top of all he online issues it usually seems to take a day longer than any other bank in Wichita to process credits. If the 20 guys I work with, they get their direct deposit on Tuesday. I do not get mine until Wednesday at 8.👎
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