Legacy Bank User Reviews

What users say

Top reviews

Slow, delay and laggy

Literally the worst banking app Iโ€™ve ever had, it lags 95% of the time or wonโ€™t load, makes me completely log in every single day and the biometric expires at least twice a day. Please fix this app, I love the bank but the app is horrendous.

Wont Open since last update.

Been using this app for years now, but as of last update it no longer works for me. Freezes on green loading screen and never progresses.

Useless

I will be closing both accounts on Monday.

Log in not saving

On iPhone and Galaxy both will apps will not save my log in information. each time i open the app i have to reinput my username and passsord and it gets so frustrating having to do this.

Missing the eyeglass feature

I miss the eyeglass feature. It was such a convenient way to quickly check my account balance without having to log all the way in. ๐Ÿง

New update loses functionality

This new update loses so much of the simplicity and functionality that people appreciated

Great App

Only thing I wish it offered is face recognition login. I love how user friendly it is thank you

Response from developer

Thank you for your comments. We do offer Face ID as a login option. Please contact our support team if you are having trouble getting Face ID to work for you. Thank you.

Excellent

Great banking app. Iโ€™ve never had any real issues and theyโ€™re about to update with a lot new features so Iโ€™m sure will be even better. Love my bank.

Amazing

I work here so I might be a little bit bias lol, this app is great quality they are consistently trying to make it better. They even are able to connect multiple accounts of yours to the same app. Which is pretty nice you donโ€™t have to have several accounts through the app :)

Everything has worked great for me!

I love the eyeglass feature

Love it

I use this all the time to easily
. Deposit checks
. Transfer funds between family accounts
. Check balances
. Confirm transactions

I also have alerts turned on so I know every time money comes out of my account. That helps me feel secure and allows me to immediately deal with any concerns

This app is easy to use. I really love it.

It also lets me review my bank statements.

All this from anywhere in the world.
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Love it!

This is one of the best and easiest apps to use that I have ever seen. It quickly takes me to the information I want to see and doesnโ€™t include a lot of extraneous B.S. to dig through in orders to find out what I want to know. Clean, clear, and straightforward-itโ€™s what an app should be.

New user

The app does everything I need to do without having to go to the bank.

Latest update wonโ€™t let you deposit

App is broken.
No bill bay.
After latest update it wonโ€™t even let you mobile deposit. As soon as you touch the camera icon it changes the screen orientation and doesnโ€™t work.
I even locked the screen but it overrides the phone.

This app makes life easier

I love how easy it is to check my balance and transfer money between accounts. Transfers post immediately which I love. I can check multiple accounts with ease and keep track of spending.

Personable

Iโ€™ve banked here for 11 years. Love these people. They are fair, helpful, customer oriented. Thank you

Constant Innovation

This app continues to impress. The response time on any issues is amazingly fast. Itโ€™s nice to know that I can speak to a person if there is a problem and that they listen! Thank you Legacy!

Thank you!!

All around great

Fantastic

I have had very few issues with this app. I wish all apps were this trouble free.

Face ID not available

Face ID is no longer working (again) and my password isnโ€™t working either. This seems to be happening more frequently. It is really difficult when traveling and needing to access accounts and you canโ€™t get on!