LEGO® SMART Assist Reviews: Is It Legit?

Customer Experience

Positive experience57.7% of reviews
Neutral3.8% of reviews
Negative experience38.5% of reviews

~ Based on 26 written reviews from the US App Store.

Is LEGO® SMART Assist Safe?

LEGO® SMART Assist appears mostly safe based on user ratings. AppsHunter Safety Score for LEGO® SMART Assist is 74/100.

This assessment is based on 42 user ratings, with an App Store average of 3.8/5.

Safety Analysis

69.4% of ratings point to a safe experience
8.3% of ratings suggest some concerns
22.2% of ratings point to a risky experience

~ Based on 36 App Store ratings for LEGO® SMART Assist.

Is LEGO® SMART Assist Legit?

LEGO® SMART Assist appears legitimate, with a few gaps. AppsHunter Legitimacy Score for LEGO® SMART Assist is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great (it needs a “fix”)

Ok good news and bad news so the good news is your app is really helpful/useful. The bad news is maybe add more features like build tips and a Lego scanner that shows builds you can make with those bricks you know what I mean? pls respond lego.

Response from developer

Thanks for taking the time to share this feedback with us! We add features and update the app regularly, so keep an eye on future updates, as you never know what may be coming next! 😊 - Marine, LEGO® Customer Service

Incroyable mais il manque des précisions

L’application est bien pour régler le son et regarder la batterie de la smart brique, il y a des informations et des astuces mais il serait bien de mettre des vidéos pour mieux montrer ( s’il vous plais écouter moi je suis sur que vous gagnerez beaucoup plus de de joueurs) merci 😁☺️

Works fine needs more fun stuff

No problems with the app works great but it would be fun if it had challenges and a scoring system like Lego Mario.

Response from developer

Hi there! Many thanks for leaving us a review. We're always happy to hear new ideas from our fans. We'll share this with our team. Please keep an eye out for updates. 📱 - Henny, LEGO® Customer Service

Anmelden nicht möglich

Man kann sich nicht anmelden, weil man immer wieder auf die Anmeldeseite zurückgeführt wird, sobald man seinen Account anmelden will.
Somit kann ich nichts mit dieser App und den Smart Bricks anfangen

Response from developer

Ohjee, das hört sich nicht richtig an! Hast du unter LEGO.build/DeviceCheck überprüft, ob dein Gerät kompatibel ist? Stelle auch sicher, dass dein Gerät sowie die App vollständig aktualisiert sind. Es kann auch helfen, die App einmal zu löschen und neu zu installieren. Falls aber das Problem trotzdem bestehen bleibt, melde dich bitte bei uns unter LEGO.build/Service, damit wir uns das genauer ansehen können. ☎️ - Ella, LEGO® Kundenservice

I couldn’t even log in

It didn’t send me the email when I entered both of my emails btw sprunki kid only pikachu and Charzards sets come with come with smart u have to purchase them separate

Response from developer

Hi! That shouldn't happen. Please check your Spam/Junk Folder for any incoming messages. If you haven't received an email from us yet, please reach out to us at LEGO.build/Service. 🙂 - Henny, LEGO® Customer Service

Kann nicht in die app nicht rein gehen

Eigentlich ist die app ganz gut aber als ich die app herunter geladen habe hat die app die ganze zeit nur geladen

Response from developer

Das hört sich ja nicht richtig an! Hast du unter LEGO.build/DeviceCheck überprüft, ob dein Gerät kompatibel ist? Stelle auch sicher, dass du eine gute Internetverbindung hast und Apps im Hintergrund geschlossen sind. Es kann auch helfen die App zu deinstallieren und neu zu installieren. Wenn das aber nicht hilft, wende dich bitte an LEGO.build/Service. 📲 -Ella, LEGO® Kundenservice

Gute Idee, klappt aber null!

Anmeldeprozess nicht möglich. Als Eltern wird man eingebunden, kann dann das Kind aber nicht anmelden und auch das klappt nicht.

Response from developer

O je! Das möchten wir nun wirklich nicht. Falls du bereits bist, weitere Details mit uns zu teilen, so dass wir dir helfen und weiterhin lernen können, die App zu verbessern, dann melde dich bitte über LEGO.build/Service bei uns. 🙂 - Henny, LEGO® Kundenservice

Help

Got it in the morning next day I’m no longer able a battle with the other Pokémon when I should get it just does. The power attack does not work why could this be?

Response from developer

Hmm.. that doesn’t sound quite right. Let's check if your SMART Brick needs an update. Make sure to leave it on the SMART Charger and tap ‘Update Now’. If that doesn't do the trick, please reach out to us at LEGO.build/Service so we can gather more information and help out! - Chelsea, LEGO® Customer Service

I love this but…..

I have good news and bad news: Good news is that I love LEGO Pokémon sets bad news is that I do NOT have my Smart Bricks for charmander and geodude. Please help me find Smart Bricks. And this has no ads. Thank You!!!

Funktioniert garnicht

Ganze Zeit hängt die App als Gast wenn man will einloggen auch geht nicht schmeißt immer zurück!!!!

Das leider funktioniert immer noch nicht Bildschirm hängt ganze Zeit weis. Wenn ich möchte anmelden warf es zurück immer.

Response from developer

Oh nein, das kriegen wir wieder hin! Könntest du bitte die App nochmals frisch installieren wie auch dein Gerät neu starten? Falls das nicht klappt, kannst du dich unter LEGO.build/Service bei unserem Team mit einem Screenshot und deiner Geräteversion melden. 😊 - Oliwia, LEGO® Kundenservice

LEGO, PLEASE READ THIS

LEGO, I I don’t have a problem with this app. But I think it would be pretty fun if there were activities and building challenges on it. A lot likeLEGO Mario, but not like LEGO Mario, because no one likes LEGO Mario. I like the idea of LEGO Mario, but it’s not all that great. LEGO smart play is way better especially the Pokémon sets but once you play with them once you don’t really pick them up again, but if the app was like a game, I think a lot of the people who hate smart play would start liking smart play. This is your chance to try again. If you read this LEGO, thank you so much.
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Response from developer

We love seeing fans think outside the brick! It's always inspiring to hear creative ideas from passionate builders like you. Thanks for taking the time to share your thoughts with us. We'll be happy to pass them along to the right team. - Kabil, LEGO® Customer Service ✨

Something is not working

Every single time I press continue as guest it is just a blank white screen with nothing on it

Response from developer

Let's fix that! We may need you to visit your app store to check for the latest updates or try reinstalling the app. If you still can't continue from there, please reach out at LEGO.build/Service so we can offer hands-on help. - John, LEGO® Customer Service

App startet nicht

App startet nicht und hängt in einer Dauerschleife am Anfang mit der Smart Brick Animation.

Response from developer

Hmm..das sollte nicht passieren. Bitte installiere die App nochmal neu, starte dein Gerät wieder, schließe alle anderen Apps im Hintergrund und versuche es erneut. Bitte stelle auch sicher, dass du eine stabile Internetverbindung hast. Falls das nicht weiterhilft, dann bitte melde dich über LEGO.build/Service bei uns. 📞 - Henny, LEGO® Kundenservice

Download now!

This app is awesome and I think it is perfect for simply updating and fixing your smart brick

Ninjago meat, smart play

Ninjago needs smart play because Ninjago has dragons smart play in dragons that would be so good battle and you can fight with the dragons side unless it’s evil so your friend can join the evil also the mechs can have room for smart bricks also move and play should be introduced in this theme!

HELP

You have a loop in the sign in that when you sign in it says sign in and then after it, it says this app is for grown-ups and then after it wants you to sign in again, then AGAIN it wants you to sign in again please stop the bug

Response from developer

Oh no! Try to uninstall the app. Restart your device, close all other apps in the background, reinstall the app and try again. If this doesn't help, we're happy to troubleshoot with you together at LEGO.build/Service. 📞 - Henny, LEGO® Customer Service

Gute App

Funktioniert gut und erfüllt seinen Zweck.

Best toy of Lego

This is lovely toy to me I think it’s the best with the sensors and noise makes it feel realistic so fun

Anmelden ist kompliziert.

Das anmelden ist umständlich. Ständig wird man ausgeloggt oder einloggen funktioniert gar nicht erst

This is a bad app.

For a company as prolific as Lego this application is bad software.

Scrolling framerates are dismal. Nothing acts or behaves like an iOS platform app. No swipe to go back. No swiping on the switches. No scroll bouncing.

Does voice over work? I didn’t bother to check.

The landing page includes a carousel that has the same image repeated 4 times with links to FAQs.

The app needs cookies to work? How can that be? Don’t lie.

I think smart bricks have a lot of potential, but this app does not indicate a positive future for them.
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Response from developer

We're sorry to hear you didn’t enjoy the app. We appreciate your feedback, though. We are always looking for ways to improve our apps. We will pass your feedback to the relevant teams. - Todd, LEGO® Customer Service