The phone arrived July 27 2026. Promising idea, but unusable so far
I bought Tin Can phones to help our grandchildren stay in touch safely, but registration has been blocked for over a week because the app cannot find an available phone number in any area code I try. Support confirmed the issue and said it was escalated, but there has been no resolution or meaningful technical update.
The concept is excellent, but a server-dependent product that cannot be activated is of no practical use. I’ll revise this review if the problem is resolved promptly.
The concept is excellent, but a server-dependent product that cannot be activated is of no practical use. I’ll revise this review if the problem is resolved promptly.
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Needs work
The concept is really cool, but the execution still has a long way to go. There are times when my children pick up the phone and there is no dial tone. When I get calls from them, it often sounds like they are super far away or underwater. And the app keeps logging me out and then doesn’t recognize my login information. Overall, still quite glitchy - hoping they continue improving the quality for existing customers rather than focusing on more sales.
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App redesign
We’re new to Tin Can but I was surprised to see the app only had 3 stars on the App Store. The app is awesome so far. Setup was really smooth and I love how playful and colorful the setup is. Cheers to the designers on this redesign, I miss when software was actually quirky and delightful to use. Great work!
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Going on hour 3 of trying to get working
I think an update occurred that prevents you from seeing any directions on how to set up the phone. The FAQs on the website and the little brochure are the only directions that you have to figure out setup or that I could find. I have a flashing Tinothy button that doesn’t do anything. A dial tone but no actual call through. And I’m assuming if I have an external number in the app, I should be able to just call them?
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Glitchy
We just got a new tin can and are excited about it but the app is buggy. we have a request from a friend (which you have to accept to call each other) and it doesn’t do anything when I hit accept. It defeats the purpose of having the phone if you can’t actually allow your friends to contact you.
