Registration
This was difficult.
I have an over 60s card and I downloaded the app.
I went to register on the app to be told someone exists with my name and DOB. So, I then tried to log in and the app asked for an Online Username and a PIN. I have neither!
Next, I requested a new PIN which hasn’t arrived and I have no idea what my username is. No guidance at all on the website or the app. Frustrating.
I have an over 60s card and I downloaded the app.
I went to register on the app to be told someone exists with my name and DOB. So, I then tried to log in and the app asked for an Online Username and a PIN. I have neither!
Next, I requested a new PIN which hasn’t arrived and I have no idea what my username is. No guidance at all on the website or the app. Frustrating.
Show more
Difficult to instal
It’s a difficult app to instal and use
App performance
The app is severely flawed.. Same goes for the website. No option for me to log in on app. When I search for a certain activity and try to see availability it says it cannot be found???. Needs fixing asap.
Can’t login
Keeps saying my login information is wrong when I use the same login details on the web browser and I can log in fine with no issues. I think the app needs to be updated to sort this issue
More functionality required.
I just wanted to see what swimming was available, but neither the app nor the website fine any information at all. I tried to call the Sobell centre and no one answered my call.
You would think in these days of everything being available online, information would be easy to access! There is a section of the website which gives a button for this, but nothing happens.
Come on guys!!!
You would think in these days of everything being available online, information would be easy to access! There is a section of the website which gives a button for this, but nothing happens.
Come on guys!!!
Show more
Abercynon Sports Centre
App needs updating. My Gym occupancy always shows 23% no matter how often I refresh. It has also said for a very long time that the classes section is under construction. When will this be done so we can actually view the classes available?
Awful app
Really difficult to navigate around the app and find relevant information re timetable
Ayaz Khan
Great and easy to use app. 👍👍👍
Difficult to vavigate
I find the site confusing and difficult to find the information you want.
English to Welsh (or vice versa)
To all those complaining about language choice, it is there, just not where you would expect it. When you install it, you have to select your “club”, that is, which sports centre(s) you normally use.
Each Sports Centre has two entries in the “My Clubs” list. If you select a club which starts “Canolfan...” you will get Welsh Language for that club. Scroll down the list to find your sports centre described in English, then select that one. Now the app is in English.
To change what you have now, got to the Menu and My Clubs, then click the + button. Add your sports centre with the description using the correct language for your needs.
Each Sports Centre has two entries in the “My Clubs” list. If you select a club which starts “Canolfan...” you will get Welsh Language for that club. Scroll down the list to find your sports centre described in English, then select that one. Now the app is in English.
To change what you have now, got to the Menu and My Clubs, then click the + button. Add your sports centre with the description using the correct language for your needs.
Show more
Language
Needs a language toggle Welsh /English
Llantrisant gym
Not very inclusive, downloaded the app all in Welsh. Deleted immediately. RCT council have their priorities all wrong.
Website just as bad. No mention of needing to book to go to gym but guarantee this will be required when you turn up in person.
Website just as bad. No mention of needing to book to go to gym but guarantee this will be required when you turn up in person.
Ble mae’r Gymraeg?
Wedi ceisio lawrlwytho’r app yn y Gymraeg ond methu a dod o hyd iddo.
Not too bad
Initially, like the above review this downloaded in welsh. I don’t speak my native tongue but if you search for the gym you will find the welsh and English versions.
Works well, nice to have a one stop shop
Works well, nice to have a one stop shop
Shocking app!
I downloaded the app but it’s all in Welsh, with no option to change it to English. I don’t speak Welsh and didn’t request a Welsh language. My 2 friends downloaded it and it’s in English. I deleted the app and reinstalled it, and it’s still in Welsh! 😂😂
