Lens User Reviews

Customer Experience

Positive experience17.2% of reviews
Neutral0.0% of reviews
Negative experience82.8% of reviews

~ Based on 64 written reviews from the US App Store.

Is Lens Safe?

Lens - PDF Scanner and Editor appears safe based on user ratings. AppsHunter Safety Score for Lens is 89/100.

This assessment is based on 623 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.2% of ratings point to a safe experience
2.4% of ratings suggest some concerns
10.4% of ratings point to a risky experience

~ Based on 623 App Store ratings for Lens.

Is Lens Legit?

Lens - PDF Scanner and Editor has limited verification signals. AppsHunter Legitimacy Score for Lens is 53/100.

Based on 53 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

写真スキャンには向いてない

始める前に無料トライアルに登録しないとスキャンを始められなかった。しかも2種類。
光を自動で除去するとどこかのサイトで書いてあったが、除去されない様子。
写真をスキャンするなら某G◯◯gleさんのやつのほうがおすすめです

App horrível

Aplicativo ficou péssimo, antes era muito bom, agora você não consegue fazer nada.

Pior app que ja vi!

Não baixem! Você tem que pagar, a não ser que tenha paciência de gastar 5 minutos de propaganda a cada clique! E pra piorar, mesmo pagando, não funciona corretamente! Escaneei 6 paginas e ao exportar, ele so manda as duas ultimas paginas ou as duas primeiras, perdi meu tempo e paciência!! Que Ódio de app ruim!!!
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Avoid

Total garbage. I have and older version of this app on my phone and it’s great. The current version is almost unusable advert garbage.

Stopped

It doesn’t work

Horrible

Used to be a very handy app with limited ads now it’s not even tolerable to use. Constant ads, not worth it even using it if it’s free

WORST APP EVER

this app is the worst, please do not download IT IS SO BAD.
Only ads keep popping up i have been trying to make a document since 30mins and only ads are popping. PLEASE DONT DOWNLOAD.

Too many ads

There are just too many ads, I shouldn’t need to watch 3 minutes of ads to scan one document, and you don’t need to prompt me twice to sign up for $7/week ad free service. You’re better off just avoiding the app

Duplicate charges

Even after cancelling the subscription, I have been charged. Also I was charged twice for the same period. Also it is super difficult to find the option for cancelling subscription to this app
Would never recommend this app to anyone

Worst

Its not the original Microsft lens app. It was so good and this fake one is so worst not good for scanning at all

Garbage app

Genuinely the worst app I have ever used in my life, extremely buggy and unreliable + if you don’t pay for their overpriced subscription you’ll be spammed with ads before u can finally export your files.

Not very good

Not sure what you guys did, but your app sucks now

handy

easy to use

Awful app

Don't download this. It's awful. The page to sell you a subscription pops up every few seconds. The important buttons overlap with buttons that trigger ads, so every time you are trying to do something important you have to wait through two rounds of ads. Absolutely awful. Used it once and immediately deleted it.
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Good

Good

Pior coisa que já usei.

Nunca avaliei um app, mas senti obrigação de dar uma nota baixa para esse. É simplesmente horrível, não recomendo para ninguém

Response from developer

Olá, Lamentamos saber que sua experiência com o aplicativo não atendeu às suas expectativas. Levamos o feedback dos usuários muito a sério e estamos constantemente trabalhando para melhorar a estabilidade, o desempenho e a experiência geral do aplicativo. Se você encontrou algum problema específico durante o uso, entre em contato conosco através do suporte no aplicativo. Ficaremos felizes em investigar a situação e ajudá-lo. Obrigado por dedicar seu tempo para compartilhar sua opinião.

It is no longer good

App used to work perfectly now it doesn’t let me don anything without badgering me about a subscription

アプデで使いにくくなった

アプデでUIが一新され慣れるのに少し時間がかかる。
また広告も増え無料だと何度も広告が流れる様になった。
広告見た後の書き出しも失敗して使えませんでした。

やめておいた方がいいかも

大学生です。レポートのPDF化を行うために、このアプリインストールしました。私がまだスマホに疎いということもあると思いますが、何枚か撮影している間にプレミアム会員のトライアル期間になってしまいました。そこでサポートセンターに対し、「プレミアム会員になる予定がないので、退会方法を教えてください。」とメールを送信しましたが、返信は未だなく、勝手にお金が引き落とされてしまう所でした。

Do not download

Do not download unless you want a terrible app that begs for a subscription while giving you an excruciating amount of adds.