Lens Reviews: Is It Legit?

Customer Experience

Positive experience15.9% of reviews
Neutral1.1% of reviews
Negative experience83.0% of reviews

~ Based on 88 written reviews from the US App Store.

Is Lens Safe?

Lens - PDF Scanner and Editor appears safe based on user ratings. AppsHunter Safety Score for Lens is 88/100.

This assessment is based on 796 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.6% of ratings point to a safe experience
2.6% of ratings suggest some concerns
11.8% of ratings point to a risky experience

~ Based on 796 App Store ratings for Lens.

Is Lens Legit?

Lens - PDF Scanner and Editor appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Lens is 63/100.

Based on 63 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The ads drive me nuts

I hate this app. Every time you want to do something you have to watch an add that genuinely never seems to end. And then probably watch another one.
Use Genius Scan instead, it's free and does all the same things!

Doesn’t work properly on books

One side works and detects automatically, the bended side not so much. Also wants you to trial subscribe immediately (two times)

Awful

Unusable - automatically takes picture in scan mode even though the document isn’t fully in view, than takes picture every second until you point the camera away. You cannot control this app! Worst app ever!

有料サブスクリプションの購入が紛らわしい

無料トライアルがあるということで入れてみたが、最初に年間のプレミアムのサブスクリプションを購入させられた。
すぐキャンセルしたがこれは支払われて、サブスクリプションの期間も1年間発生してしまうのだろうか。クーリングオフしたいです。

Bait and switch

Copied the Microsoft lens name and logo. Forces a subscription and can’t go past payment page. Instantly uninstalled.

NOT MICROSOFT!!!

It must not be legal to use a logo so close to Microsoft’s own? This is not Microsoft’s software!!!!

Muito bom

Nota 10000

Scam

I downloaded this app thinking I was getting Microsoft Lens. It isn’t Microsoft Lens.

On top of that, I later discovered I had been enrolled in two separate $6.99 PER WEEK subscriptions for the same app — “Premium” and “Premium AI Chat.”

I did not knowingly intend to purchase two recurring weekly subscriptions, and I ended up being charged $13.98 every week. The subscription setup is confusing and, in my experience, extremely misleading.

Apple Support even acknowledged that the developer created multiple subscription tiers within the same app and that a subscription option could potentially be selected accidentally or presented in a misleading way.

If you download this app, check your subscriptions immediately. What looked like a simple scanner ended up costing me far more than I ever knowingly agreed to.

I would strongly recommend avoiding this app.
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Bad

This app used to be useful AND free now it’s neither. Just bought a new phone after 3 years and unfortunately had to download the updated version of the app on my new phone only to find out that 3 years of updates had rendered the app less useful and riddled with ads unless I pay for the bs subscription. Seriously disappointing
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Not worth the price

Used to be free now they charge $7/week. Ridiculous considering how little this app can actually do.

who the hell is this

this is NOT google. really good impersonation though, props to that. im sure the ‘dev’ will read this, so hello.

Past Due SDGE

SDGE

Download OneDrive?

This was my go to app for turning a simple snapshot into a document. I’ve hacked my version of Windows to avoid OneDrive and now you require it on my iPhone? No thanks. Based on other one star reviews it looks like vibe coding and AI have destroyed what this app once was. Shame. I will go back to using a Xerox machine before I use this app again.
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Transcription ne fonctionne pas

C'est vraiment vraiment nul

Absolute Trash

First, the app worked smoother when it was the free version with no AI. Second, it automatically takes the picture of the document, only it takes it even if you’re not ready so be prepared to take the picture numerous times in case it has a hard time sizing the image and ends up cutting information off. Third, you size the image crop how you want, but there’s no button to accept the image only back and retake, so all that work goes down the drain.
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Love

Well worth the small fee u pay for it if u have to scan documents all the time and u only have your phone on u

Disappointing copy cat

Wow! They used a nearly identical logo to the Microsoft lens app. I imagine they’re trying to grab the former Microsoft lens users by tricking them into their paid app.

I guess the bait and switch logo says it all. They’re trying to trick users into downloading the second rate scanner. No thanks – I’ll look for something else.
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Es una estafa

Es una estafa, no es la app original, te suscribes sin darte cuenta y te cobran 7 dólares semanal, aún ya no tengas la aplicación por más de un mes. Si la descargas asegúrate de cancelar la suscripción antes.

Doesn’t work

Got a free trial, it never activated. Is it a trick to hope people forget to cancel the trial?

Response from developer

Thank you for letting us know. A free trial should provide access to the included features once activated. If you’re unable to access them, please try restoring your purchase or contact our support team so we can check the issue. You can manage or cancel an active trial at any time through your App Store account.

It’s a scan

This is a scam. It’s not the real Microsoft app, it doesn’t work and it’s almost impossible to unsubscribe.

Response from developer

We’re sorry to hear about your experience. If the app isn’t working as expected, please contact our support team so we can help resolve the issue. Subscriptions can be managed or cancelled at any time through your App Store account settings.