It used to work
App worked well for years but this latest update is not working on the iPhone. Home button doesn’t function leaving you unable to control your batteries. Luckily I had a spare iPhone that I did not update which b still works. Both phones are on the same version of iOS so the issue is with the app itself. Hope they get it fixed by ski season!
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Unreliable
Unreliable product unreliable customer service
App shuts battery heating Socks off after period of time
I have a problem where once I set the socks to run on interval of 1 min on and 1 min off set to level 5 for heat it will shut off after a period of time. I have noticed this problem this year. Last year it was not a problem. So it must be something in the last update that made this app malfunction. Please fix. It annoying to have my feet go cold when skiing.
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Avoid these socks
Over 20 days in skiing this year and they keep shutting off. Contacted Lenz and they said it’s a know issue with the December iOS update but they don’t have any plans to update and fix the app. No refunds for a product that doesn’t work as advertised. Avoid at all costs.
Socks, gloves, vest.
Unlike other users, I find this app to work fairly seamlessly. With serious circulation problems I use multiple products and wish they had sections for that on the app. I am only able to control two sets of batteries. I do not find them to shut off randomly as others do and have not had issues pairing.
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