FOS
Can’t log back in to my account all progress and history lost!
Glitching in 2026
It’s not letting me connect to my old profile in 2026 and having me to use basic mode and not letting me get into any of the proper settings of it
Christmas gift
I got this as a Christmas gift last year and still cannot get connected or make an account on the app I would really appreciate it if this was fixed because I want to start using it for more than just time
App crashed and no longer works
I first downloaded the app March 2024 when I got the watch. It worked until December 2025. I tried to access the app one day and I was logged out. I tried to log into my account but it said my account didn’t exist. But I first registered with Letsfit in March 2024, I received an email from them when I first did it. The app no longer works and the developers have done nothing about it.
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Confused
I got a smart watch connected to this app and I cannot recognize the page ask height, name and birthday. It just keeps circling and circling.
Don’t buy this watch.
No support!
I can’t create an account using the app. What good is the watch without an account?
I can’t create an account using the app. What good is the watch without an account?
Waste of money
Bought the watch. App won’t let you log in. Waste of money. It’s really 0 stars
⁉️READ THIS IF YOU'RE HAVING ISSUES WITH APP⁉️
I noticed, as many other people in these reviews have, that THIS app is not allowing you to log in or create an account. It's because the company has created a NEW APP called LETSFIT LIFE. So download LETSFIT LIFE and connect your watch to that one. your welcome☺️
App error
Tried creating a new account to customize my watch and it just won’t let you. Thought it might have been a problem with my phone, tried reinstalling the app multiple times and restarting my phone, nothing works. Please fix this.
Account issues
I can’t create an account using the app. What good is the watch without an account?
Watch Problems
My watch was working and after recharging it went 4mins behind time and then 5mins behind time. It won’t go pass the the information when I put in personal information
App is bricked
App doesn’t let me login anymore.
App Not Working
What is wrong with this app? I entered my information and it won’t go beyond where it asks for information such DOB, weight, height, etc. when I try to log in it doesn’t recognize my email citing email not registered. I’m not able to set up my watch as a result. What’s the problem?
poor connection
capsule not possibly figure out how to connect the watch to my phone and it has to option to allow my location but good quality watch
Created An account
I can’t seem to login to use my smartwatch what’s going on with your app? I’ve tried numerous times and it won’t let me get past the login screen
App doesn’t work. Need update
Tried to log into app and it doesn’t allow you to log in. Tried to make a new account and wouldn’t let you. I bought the watch but the app doesn’t work. What a waste. So disappointed.
It won’t let me create an account even after verification of my email
I have done all the steps but when I get to the button that says join Letsfit it won’t go anywhere I did get a verification email and did the steps for that but when I went to sign in it told my my email wasn’t registered so im at a loss at this point and this is just a waste of time and money
Glitched
I’ve had the ew1 for a few years now and it used to work perfectly fine with the app. Now it won’t let me log in or create an account. I’m stuck using default settings and basic mode. If this were fixed, easy 5 stars since it had worked for me perfectly until now. The watch is working as intended, just the app that’s all glitched out for the past ~6 months.
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Do Not Buy This Company’s Watches
Tried to create an account in this app. Won’t let me. Just spins. So my new watch is trash. Run far away from these watches and this company.
Joining
I need help joining, everytime I press the button it just doesn’t do anything and the circle disappears, help
