Payed but nothing opens now
Response from developer
Don't worry, you should be easily able to restore your purchase, just tap on the Restore button. If you need help, please contact our customer support.
Thank you!
App is black screen and doesn’t work.
Response from developer
Please contact our technical support. We'll be happy to help you.
Upgraded
Response from developer
If the app is not unlock, you can try going to the Parents section in the app (or Settings) and tapping on the Restore button. The Restore button can also be found on the main screen in some of our newer apps. Please contact our technical support for more help.
Version issues but has real potential
Response from developer
If you were charged for an in-app purchase and the app did not unlock, please contact our cusotmer support, we'll be happy to help you.
Doesn’t work! Save your money
Response from developer
There are no known issues. Please try to restart your device, it should help. You can also try to uninstall the app and install again. Please contact our technical support for more help.
The j and i are identical. WHY???
PLEASE fix this!!!!!
Fantastic
...
Save your money
Black screen on iPad Pro
Response from developer
I am sorry for the issues. There should be no problem with this app on any iOS device. Please delete the app, restart your device and reinstall it from the store. If the problem persists, please contact our technical support for a help.
j and i
Disappointed
Response from developer
There are no known problems with the other apps, they should work fine on your device. You should be able to install them from the store. Please contact our technical support if there are still any problems.
Excellent Learning app and great customer service
Mr
Response from developer
I am sorry for the issues. There are no known problems with this app, it should work fine on all iOS devices. Please try to restart your device first, then run the app again. If it does not help, I recommend deleting the app, restarting your device and reinstalling the app. If it does not help, please contact our technical support.
Non responsive
No good
Response from developer
I am sorry for the issues. There should be no problem with this app on any iOS device. It looks like a problem while the app was updated. Please delete the app, restart your device and reinstall it from the store. If the problem persists, please contact our technical support (please let us know what device you use and iOS version).
Doesn't work :(
Response from developer
I am sorry for the issues. There should be no problem with this app on any iOS device. It looks like a problem while the app was updated. Please delete the app, restart your device and reinstall it from the store. If the problem persists, please contact our technical support (please let us know what device you use and iOS version).
Doesn't work
Response from developer
I am sorry for the issues. There should be no problem with this app on any iOS device. It looks like a problem while the app was updated. Please delete the app, restart your device and reinstall it from the store. If the problem persists, please contact our technical support (please let us know what device you use and iOS version).





