App doesn’t work
Calls get transferred to my phone so I can see who’s calling unfortunately when I pick up no one can hear me and I can’t hear them. I ended up deleting the app as it was useless.
Isn't opening on 14Pro
Still opens on my 12 and 13 pro, same iOS version. Let's me login but just goes to the homescreen after login. I was somewhat surprised to see such a low rating on iOS. App is a TON better than the Android version. I carry both, in part because 365 has been unusable on Android. Now it's unusable on both. Yay
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Unreliable App
No problems with service on hard phones - this review is strictly based off the experience with this App. Due to Covid, we were required to work remotely and use the App rather than our hard phones in office. It has been the most aggravating experience since. Constant dropped calls, garbled voice recordings, phone logs will show incoming calls, but will not ring to the phone. Had been told that no other customers were experiencing these issues, so that it must be our network. Interesting how we are all on different networks/WiFi and yet we all have the same problems. It has gotten increasingly worse. Dropping 365 this month in hopes for a reliable system that doesn’t lose us customers.
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Response from developer
Hello! We are sorry to hear that you’ve been experiencing issues with our app. Working from home is already difficult enough, which is why we try to make it as easy as possible. Since this review, we have upgraded our app to improve callkit integration, fix bugs, and added many new features. If this is still a concern for you, please reach out to our support team at (800) 590-2568, support@level365.com, or submit a request at https://support.level365.com. The Level365 Team
