Empty order list
Why the orders/order history is always empty? In order to get the order details I have to go to Help center -> Returns and then enter the order number and email id/mobile number. Why can't you simply make the details available in Orders!!
501 Original
Finally I became lucky to buy my first 501 Original denim jeans. It was not available in my size as it kept sold out often. I am looking for the another light blue colour pair of jeans hopefully I will get one soon.
511
Variety of products 5 *
Ease of ordering 5*
Waiting for the quick delivery
Ease of ordering 5*
Waiting for the quick delivery
Return is impossible
I had brought a jeans though this app and when I placed a return the return request was received but no further communication happened from Levi’s team. I even tried reaching out to their customer care team through calls and e-mails but no response. Their customer care number is always busy. Very surprised to such poor service from such a reputed brand . Absolutely disappointed.
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Their post sales service is non existent
Bought a pair of jeans which needed a size exchange. Emailed the team twice, no response. Tried requesting for exchange in the app, not letting me do it. Tried calling their number, no answer. Atp I’d rather order from other ecomm sites who actually know what they are doing.
No costumer service
I recently ordered a black jeans from them because I trust the friend I didn’t. We are because I have jeans in different colour after the exchange period was over feared it for the first time when I see a major flow in the jeans and I raised the complaint on the email, but there was no reply. 1 service from never ever buy from levi
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Fake app
It’s a fake, zero customer support. Which attracts with fancy offers and product. When you place the order and paid, your order won’t be in track. No email communication too. Their delivery partner is so pathetic in India. They don’t even try to attempt to deliver. This fraud app will never deliver any product. Writing with so much pain after having a very bitter experience.
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Disappointed with Return/Exchange Experien
I ordered a shirt through the Levi’s app, but the size didn’t fit me. I tried to exchange it, but the required size was always out of stock. I emailed customer support multiple times and never received a proper response. Every time I tried to call, the line was constantly busy. Because of these delays and poor customer service, the return/exchange window has passed, and now I’m stuck with a shirt I can’t use. Very disappointed with this experience. I expected better service from a brand like Levi’s.
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Excellent denim unmatched service
I have been buying from online LEVIS for many years. There clothes, accessories are of excellent quality and service is impeccable.
return/exhange/refund
They customer support is very worst and not picking call even if we trying more than 10times and after picked up the return product and still getting call from delivery agent to collect the product. Then seeking help from Levi’s customer support but not getting a proper response.
Please don’t use this app to buy any product better use anyother shopping app like Ajio/Myntra/Nykaa etc
Please don’t use this app to buy any product better use anyother shopping app like Ajio/Myntra/Nykaa etc
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Easy to find the product
Excellent
One of the worst experiences shopping online
I have ordered a week back and on the same day it was shwoing status as delivered and fullfilled. Now its been more than 7 days i havent recieved any communication of the order or i dont even have the tracking page available for the order. This is the worst app ever
Very good collection and discount
Your collection and quality of fabrics is very good.. and discounts offered on apps makes your products affordable .. the app is also very fast and user friendly .. keep it up
Worst brand waste of money
I have ordered men’s 513 grey straight jeans but i got slim fit jeans with different size and colour also bit faded its been 20days i kept return request but there is no response even i have mailed 5 times but no response didn’t get any call from delivery agent to collect my return i feel bad that my money is wasted
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Website and service
Best website and service
App is not working properly
Levi’s app in I phone 14 with latest updates is not showing product images since long time
Kindly fix it
Kindly fix it
Takes hours to load single product
Although the design of the app is good. It take god knows how much time just to open on product like a jeans despite having good internet connectivity. Levi’s really needs to look into this as soon as possible. I tried reinstalling the app, no good whatsoever.
Working problem
The app take too much time to load anything whether it has opened earlier page or not it will take same extra time
Too much buffering in App
Dear Levis Team,
In the world of super swift apps, it’s a bit disappointing that this app start buffering everytime I scross the page down. This means for every 6 articles I have to wait for buffering to finish. Moving to web app till this is sorted else I’ll loose the whole enthusiasm of shopping.
In the world of super swift apps, it’s a bit disappointing that this app start buffering everytime I scross the page down. This means for every 6 articles I have to wait for buffering to finish. Moving to web app till this is sorted else I’ll loose the whole enthusiasm of shopping.
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App is slow
Your app is super slow, for some reason everything takes while to load on your app and it’s not internet speed, coz on speedtest I get around 175MBPS. It would be great if you could resolve this. Device is iPhone 11.