Profile fails to load
In the past week or so I have found my Lexus profile continually failing to load onto my car. Even when I connect my iPhone with the app running and connected. Connectivity between the app and my car is constantly failing and I’m fed up having to keep entering my profile password fresh every time I start my car.
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Allow sending destination from Goggle Maps
Would be 5 stars
Good app
I used it mainly to close the car when I forgot.Then scheduled start in Winter. The ratings for driving is not really helpful. What is missing ? I would love an integration with Alexxa to start the car in the morning. Also closing the window or closing the car automatically when the keys are far enough. One annoying thing, the session last only a couple of weeks and you need to sign in again even if you use FaceID
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Very unhappy
Since the latest update I am struggling to charge our Lexus 300e. I want to charge during the day as we have solar system. When I plug in the app tells me it is waiting for restricted hours to end even though I have this function turned off. I have also tried setting schedules to no avail. Finally I tried to contact help through the app but still haven’t had a reply. Finally tried to override the app and use the smart card but this gives the same results. I now have a car on my drive that cannot be used. You have made changes to the app adding more functions but can I suggest you keep it simple and operable.
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Annoying at Times
On most occasions the functions operate well but responses are slower than I would expect. The most irritating issues are the App becoming frozen when WiFi is not readily found even when a strong 4 or 5G signal is showing on my iPhone or when another conflict is detected. There appears to be no way of exiting the App short of turning my phone off. The log in process is also unnecessarily complicated requiring too many steps.
Thank you for your email requesting further information on lock out. Just now I opened the app to verify that the battery had charged on schedule last night. The screen showed yesterday’s data and ‘updating’. I pressed battery status. The app switched to the battery status screen and a circulating wheel displayed over a shaddowed screen. The app is now locked in this status. If I leave the app and return some time later it requests Face ID to log in and opens at the same screen. The App appears to be continuously searching for a wifi signal. Yet moving to a location where I know there is a strong wifi signal changes nothing. The only way of escape is to restart my iPhone.
Thank you for your email requesting further information on lock out. Just now I opened the app to verify that the battery had charged on schedule last night. The screen showed yesterday’s data and ‘updating’. I pressed battery status. The app switched to the battery status screen and a circulating wheel displayed over a shaddowed screen. The app is now locked in this status. If I leave the app and return some time later it requests Face ID to log in and opens at the same screen. The App appears to be continuously searching for a wifi signal. Yet moving to a location where I know there is a strong wifi signal changes nothing. The only way of escape is to restart my iPhone.
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