Basic
Very basic for a premium product!! Cannot operate AC only the fan, cannot open windows etc on RZ
Mmrapriliafalco
Basic
Very basic for a premium product
Mmrapriliafalco
would rather walk than buy another Lexus
an app that doesn’t really tell you anything you actually need to know as an owner of a lexus hybrid, such as when your 12v battery is about to die (again) and leave you with no electrics and a dog locked in the boot because you haven’t used it for 10 days. but hey, you can remotely put your windows up 🎉🥳 except when your 12v battery has died; again. Although in that case you could 1) figure out how to manually open the door (the dealer didn’t tell me); 2) pop the bonnet and locate the terminals so you can get a backup battery to get some electrics to the car; 3) finally open the boot; 4) get the dog out (still alive fortunately); 5) get all your stuff out; 6) finally get to the 12v battery; 7) charge it for an hour; 7) get told by Lexus that this is what “hybrids” do despite the EV battery being fully charged but it would seem unable to pass power to the 12v battery; 8) get Lexus to hire you a car whilst yours is towed away to be inspected; 9) have Enterprise claim you’ve damaged the hire car when you haven’t used it; 10) have Lexus wash their hands of the situation and tell you to get a trickle charger. On an £80k car!!
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Eemanji1901
Remote operation
Lexus remote operative gives no indication of low 12v battery status until completely unresponsive: on recharge of 12v battery remote operation is erratic and unresponsive in operation to some commands. Eg unable to lock doors, boot has to be manually initiated to close and passenger windows will not fully close leaving vehicle insecure when parked.
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POPete Outhwaite
Lexus charger not reliable
It’s hugely frustrating that 5/10 the charger doesn’t work I waste so much time in plugging plugging back in closing app retrying it’s a joke. The charge now function doesn’t always appear so most of the time your running on petrol pointless.
All we get are messages thanking for our patience not what I expect from a brand like Lexus over the years quality is slipping year on year
All we get are messages thanking for our patience not what I expect from a brand like Lexus over the years quality is slipping year on year
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LSLeela sj
